• 232 Citations
  • 10 h-Index
20082019

Research output per year

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Research Output

  • 232 Citations
  • 10 h-Index
  • 22 Article
  • 7 Conference contribution
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Conference contribution
2018

Quality attributes of robotic vehicles and their market potential

Frank, B. C. & Schvaneveldt, S. J., 2018 Feb 9, 2017 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2017. IEEE Computer Society, Vol. 2017-December. p. 750-754 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2016

Sustainable innovation: A consumer perspective

Frank, B., Torrico, B. H. & Schvaneveldt, S. J., 2016 Jan 18, IEEM 2015 - 2015 IEEE International Conference on Industrial Engineering and Engineering Management. IEEE Computer Society, p. 1566-1570 5 p. 7385910. (IEEE International Conference on Industrial Engineering and Engineering Management; vol. 2016-January).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)
2014

Enhancing NPD operational performance through B2B and B2C customer involvement for varying degrees of product technology

Wimalachandra, D. C., Frank, B. & Enkawa, T., 2014 Nov 18, IEEE International Conference on Industrial Engineering and Engineering Management. IEEE Computer Society, p. 714-718 5 p. 6962504. (IEEE International Conference on Industrial Engineering and Engineering Management).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Implications of radioactive contamination near production sites for product quality-related risk perceptions and customer loyalty

Frank, B. & Wimalachandra, D. C., 2014 Nov 18, IEEE International Conference on Industrial Engineering and Engineering Management. IEEE Computer Society, p. 1535-1539 5 p. 6962667. (IEEE International Conference on Industrial Engineering and Engineering Management).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2012

Customer value creation through product quality and customer usage of product functions: Managing the industry shift towards smartphones

Frank, B., Torrico, B. H. & Enkawa, T., 2012 Jan 1, 2012 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2012. IEEE Computer Society, p. 1507-1511 5 p. 6837998. (IEEE International Conference on Industrial Engineering and Engineering Management).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2008

Economic influences on customer satisfaction: Variation by product function

Frank, B. & Enkawa, T., 2008 Dec 1, 2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008. p. 203-207 5 p. 4737860. (2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

The impacts of economic long-term expansion and consumer confidence on perceived value and customer satisfaction

Frank, B. & Enkawa, T., 2008 Jan 1, ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability. Research Publishing Services, p. 20-25 6 p. (ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)