• 183 Citations
  • 10 h-Index
20082019
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Research Output 2008 2019

  • 183 Citations
  • 10 h-Index
  • 21 Article
  • 7 Conference contribution
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Conference contribution
2018

Quality attributes of robotic vehicles and their market potential

Frank, B. C. & Schvaneveldt, S. J., 2018 Feb 9, 2017 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2017. IEEE Computer Society, Vol. 2017-December. p. 750-754 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Robotics
Automotive industry
Managers
Economics
Quality attributes
2016
1 Citation (Scopus)

Sustainable innovation: A consumer perspective

Frank, B. C., Torrico, B. H. & Schvaneveldt, S. J., 2016 Jan 18, IEEM 2015 - 2015 IEEE International Conference on Industrial Engineering and Engineering Management. IEEE Computer Society, Vol. 2016-January. p. 1566-1570 5 p. 7385910

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Marketing
Managers
Innovation
Uncertainty
Consumer innovativeness
2014

Enhancing NPD operational performance through B2B and B2C customer involvement for varying degrees of product technology

Wimalachandra, D. C., Frank, B. C. & Enkawa, T., 2014 Jan 1, IEEE International Conference on Industrial Engineering and Engineering Management. IEEE Computer Society, p. 714-718 5 p. 6962504

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Product development
Textiles
Industry
Customer involvement
Business performance

Implications of radioactive contamination near production sites for product quality-related risk perceptions and customer loyalty

Frank, B. C. & Wimalachandra, D. C., 2014 Jan 1, IEEE International Conference on Industrial Engineering and Engineering Management. IEEE Computer Society, p. 1535-1539 5 p. 6962667

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Risk perception
Contamination
Health risks
Radioactivity
Disasters
2012

Customer value creation through product quality and customer usage of product functions: Managing the industry shift towards smartphones

Frank, B. C., Torrico, B. H. & Enkawa, T., 2012 Jan 1, 2012 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2012. IEEE Computer Society, p. 1507-1511 5 p. 6837998

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Smartphones
Industry
Customer value
Product quality
Value creation
2008
1 Citation (Scopus)

Economic influences on customer satisfaction: Variation by product function

Frank, B. C. & Enkawa, T., 2008 Dec 1, 2008 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008. p. 203-207 5 p. 4737860

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Customer satisfaction
Byproducts
Economics
Industry
Managers
2 Citations (Scopus)

The impacts of economic long-term expansion and consumer confidence on perceived value and customer satisfaction

Frank, B. C. & Enkawa, T., 2008 Jan 1, ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability. Research Publishing Services, p. 20-25 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Customer satisfaction
Economics
Industry