A Method for Assessing the Reliability of Business Processes that Reflects Transaction Documents Checking for each Department

Takafumi Komoto, Kokichi Futatsugi, Nobukazu Yoshioka

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

An assessment method is proposed to classify the reliability of business processes related to transactions into those with a high and low risk of inconsistency according to the checking status of transaction documents (such as an order form, a delivery slip, an invoice, a receipt). We show a method for objectively examining the reliability of business processes without relying solely on expert knowledge and experience. In practice, however, some departments in a company can be expected to execute transaction documents checking reliably, while others may not be able to. To cope with this, the method is extended so that assessment can be performed by reflecting the certainty of transaction documents checking for each department. Transaction documents checking for departments outside the company and outsourced departments can be excluded (such as a low-level department), and the risk of inconsistency in transaction documents can then be determined, thus improving the practicality of the assessment method.

Original languageEnglish
Title of host publicationProceedings - 2020 IEEE 44th Annual Computers, Software, and Applications Conference, COMPSAC 2020
EditorsW. K. Chan, Bill Claycomb, Hiroki Takakura, Ji-Jiang Yang, Yuuichi Teranishi, Dave Towey, Sergio Segura, Hossain Shahriar, Sorel Reisman, Sheikh Iqbal Ahamed
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1783-1788
Number of pages6
ISBN (Electronic)9781728173030
DOIs
Publication statusPublished - 2020 Jul
Externally publishedYes
Event44th IEEE Annual Computers, Software, and Applications Conference, COMPSAC 2020 - Virtual, Madrid, Spain
Duration: 2020 Jul 132020 Jul 17

Publication series

NameProceedings - 2020 IEEE 44th Annual Computers, Software, and Applications Conference, COMPSAC 2020

Conference

Conference44th IEEE Annual Computers, Software, and Applications Conference, COMPSAC 2020
Country/TerritorySpain
CityVirtual, Madrid
Period20/7/1320/7/17

Keywords

  • Business Process
  • Checking Transaction Documents
  • Internal Control

ASJC Scopus subject areas

  • Artificial Intelligence
  • Computer Networks and Communications
  • Computer Science Applications
  • Hardware and Architecture
  • Software
  • Education

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