A method to improve a job process at a hospital using the "Unit process flow chart"

Ryoko Shimono, Satoko Tsuru, Yoshinori Iizuka, Shogo Kato, Masahiko Munechika, Masaaki Kaneko

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    The development of methods to improve the quality of services provided at hospitals has been essential owing to the inadequacy of arrangements for standard procedures and the inadequacy of work instructions based on such procedures. In this paper, we propose a method that involves the following steps: description of the job process, analysis of the causes of incidents, and the planning of improvements for the relevant job process. This method describes a healthcare process using a set of unit process flow charts (UPFCs), which are structured and standardized modules represented in the form of flow charts that elucidate the elements of jobs. Describing a job in this manner allows for an appropriate and in-depth analysis of the causes of incidents that occur during a job process, owing to the fact that the structure and description of the characteristics of relevant unit processes are properly designed. In this paper, we provide a detailed explanation of how this method was developed. Lastly, we apply the method to actual cases at a hospital to illustrate its effectiveness in comparison with the systems that are currently in place.

    Original languageEnglish
    Title of host publicationStudies in Health Technology and Informatics
    Pages15-19
    Number of pages5
    Volume146
    DOIs
    Publication statusPublished - 2009
    Event10th International Congress on Nursing Informatics: Connecting Health and Humans, NI2009 - Helsinki
    Duration: 2009 Jun 282009 Jul 1

    Other

    Other10th International Congress on Nursing Informatics: Connecting Health and Humans, NI2009
    CityHelsinki
    Period09/6/2809/7/1

    Fingerprint

    Hospital Units
    Chemical reactions
    Quality of service
    Planning
    Job Description
    Delivery of Health Care

    Keywords

    • Improvement of job process
    • Quality of healthcare
    • Unit process

    ASJC Scopus subject areas

    • Biomedical Engineering
    • Health Informatics
    • Health Information Management

    Cite this

    Shimono, R., Tsuru, S., Iizuka, Y., Kato, S., Munechika, M., & Kaneko, M. (2009). A method to improve a job process at a hospital using the "Unit process flow chart". In Studies in Health Technology and Informatics (Vol. 146, pp. 15-19) https://doi.org/10.3233/978-1-60750-024-7-15

    A method to improve a job process at a hospital using the "Unit process flow chart". / Shimono, Ryoko; Tsuru, Satoko; Iizuka, Yoshinori; Kato, Shogo; Munechika, Masahiko; Kaneko, Masaaki.

    Studies in Health Technology and Informatics. Vol. 146 2009. p. 15-19.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Shimono, R, Tsuru, S, Iizuka, Y, Kato, S, Munechika, M & Kaneko, M 2009, A method to improve a job process at a hospital using the "Unit process flow chart". in Studies in Health Technology and Informatics. vol. 146, pp. 15-19, 10th International Congress on Nursing Informatics: Connecting Health and Humans, NI2009, Helsinki, 09/6/28. https://doi.org/10.3233/978-1-60750-024-7-15
    Shimono R, Tsuru S, Iizuka Y, Kato S, Munechika M, Kaneko M. A method to improve a job process at a hospital using the "Unit process flow chart". In Studies in Health Technology and Informatics. Vol. 146. 2009. p. 15-19 https://doi.org/10.3233/978-1-60750-024-7-15
    Shimono, Ryoko ; Tsuru, Satoko ; Iizuka, Yoshinori ; Kato, Shogo ; Munechika, Masahiko ; Kaneko, Masaaki. / A method to improve a job process at a hospital using the "Unit process flow chart". Studies in Health Technology and Informatics. Vol. 146 2009. pp. 15-19
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