An integrated system for supporting problem solution in e-contract execution

Mizuho Iwaihara, Haiying Jiang, Yahiko Kambayashi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Citations (Scopus)

Abstract

The standardizations of XML language for e-business like ebXML and BPEL4WS are being carried out and message specifications for connecting workflows of several companies are also being examined. However, not all of the rules in contract can be incorporated into workflows. When an exception which cannot be resolved by workflows occurs, it is important to support settlement of the execution by following contracts. The process of settlement should include human negotiations on interpretations of the contracts, analysis of situations, and proposal of solutions. In this paper, we report a prototype system which supports the entire process of settling exceptions, based on the Workflow-Contract-Solution model. We report the system architecture and modeling examples, and utilization of the system by a realistic trade scenario. The system demonstrated capabilities of clearly modeling contracts and situations, and usefulness of searching histories.

Original languageEnglish
Title of host publicationProceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004
EditorsB. Benatallah, C. Godart, M.-C. Shan
Pages9-16
Number of pages8
DOIs
Publication statusPublished - 2004 Dec 1
Externally publishedYes
EventProceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004 - San Diego, CA, United States
Duration: 2004 Jul 62004 Jul 6

Publication series

NameProceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004

Conference

ConferenceProceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004
CountryUnited States
CitySan Diego, CA
Period04/7/604/7/6

ASJC Scopus subject areas

  • Engineering(all)

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  • Cite this

    Iwaihara, M., Jiang, H., & Kambayashi, Y. (2004). An integrated system for supporting problem solution in e-contract execution. In B. Benatallah, C. Godart, & M-C. Shan (Eds.), Proceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004 (pp. 9-16). (Proceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004). https://doi.org/10.1109/WEC.2004.1319503