Application DANP with MCDM model to explore smartphone software

Chiu Hung Su, Hao Lin Tseng, Takayuki Furuzuki, Gwo Hshiung Tzeng

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

To understand the behavior of smartphone online application software will be helpful to predict whether the software application would be adopted by the users and to guide the providers to enhance the functions of the software. A wide range of criteria are used to assess smartphone software quality, but most of these criteria have interdependent or interactive characteristics, which can make it difficult to effectively analyze and improve smartphone use intention. The purpose of this study is to address this issue using a hybrid MCDM (multiple criteria decision-making) approach that includes the DEMATEL (decision-making trial and evaluation laboratory), DANP (the DEMATEL-based analytic network process) methods to achieve an optimal solution. By exploring the influential interrelationships between criteria related to mobile communication industry's and related value-added service content providers' reference in the respect of operation. This approach can be used to solve interdependence and feedback problems, allowing for greater satisfaction of the actual needs of mobile communication industries.

Original languageEnglish
Title of host publication6th International Conference on Soft Computing and Intelligent Systems, and 13th International Symposium on Advanced Intelligence Systems, SCIS/ISIS 2012
Pages1734-1739
Number of pages6
DOIs
Publication statusPublished - 2012 Dec 1
Event2012 Joint 6th International Conference on Soft Computing and Intelligent Systems, SCIS 2012 and 13th International Symposium on Advanced Intelligence Systems, ISIS 2012 - Kobe, Japan
Duration: 2012 Nov 202012 Nov 24

Publication series

Name6th International Conference on Soft Computing and Intelligent Systems, and 13th International Symposium on Advanced Intelligence Systems, SCIS/ISIS 2012

Other

Other2012 Joint 6th International Conference on Soft Computing and Intelligent Systems, SCIS 2012 and 13th International Symposium on Advanced Intelligence Systems, ISIS 2012
CountryJapan
CityKobe
Period12/11/2012/11/24

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Keywords

  • DANP (DEMATEL-based analytic network process)
  • MCDM (multiple criteria decision-making)
  • smartphone Application software

ASJC Scopus subject areas

  • Artificial Intelligence
  • Software

Cite this

Su, C. H., Tseng, H. L., Furuzuki, T., & Tzeng, G. H. (2012). Application DANP with MCDM model to explore smartphone software. In 6th International Conference on Soft Computing and Intelligent Systems, and 13th International Symposium on Advanced Intelligence Systems, SCIS/ISIS 2012 (pp. 1734-1739). [6505023] (6th International Conference on Soft Computing and Intelligent Systems, and 13th International Symposium on Advanced Intelligence Systems, SCIS/ISIS 2012). https://doi.org/10.1109/SCIS-ISIS.2012.6505023