Barriers, practices, methods and knowledge management tools in startups

Fábio Lotti Oliva*, Masaaki Kotabe

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

83 Citations (Scopus)

Abstract

Purpose: The purpose of this paper is to present the main barriers, practices, methods and knowledge management tools in startups that are characterized as agile organizations with dynamic capabilities to meet the demands of a business environment of high volatility, uncertainties, complexity and ambiguity. Design/methodology/approach: The conceptual basis of the research focused on the triad: agile organization, dynamic capabilities and knowledge management. Field research began by interviewing experts to identify the barriers, practices, methods and knowledge management tools in startups. Based on the theoretical review, on the desk research and on the result of interviews with experts, a quantitative research was carried out with the leading startups coworking of São Paulo city. The obtained data made it possible to develop descriptive analyses and run linear regressions and cluster analysis for exploratory research. Findings: Startups with higher maturity in innovation level, solution development level, and scalability development level, present a higher degree of utilization of the practices, methods and tools dedicated to knowledge management. Practical implications: It is expected that results of the research presented in detail will be able to illustrate concrete examples of practices, methods, and knowledge management tools for large established companies seeking the organizational agility of startups. Originality/value: This study contributes to the identification of barriers, practices, methods and tools of management of knowledge in startups, through the conceptual triad: agile organization, dynamic capabilities and knowledge management.

Original languageEnglish
Pages (from-to)1838-1856
Number of pages19
JournalJournal of Knowledge Management
Volume23
Issue number9
DOIs
Publication statusPublished - 2019 Nov 28
Externally publishedYes

Keywords

  • Coworking spaces
  • Dynamic capabilities
  • Knowledge management
  • Startups

ASJC Scopus subject areas

  • Strategy and Management
  • Management of Technology and Innovation

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