Cross-cultural communication protocol analysis

Kenji Terui, Reiko Hishiyama

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Miscommunication problems are often caused by not only language barriers but also cultural ones. To avoid this, it is effective to know in advance about intercultural differences, such as differences in behavior, attitudes, and ways of thinking. We propose a methodology for cross-cultural understanding by exploring and looking at analytical thought process variation. Through the participatory case study experiments, we found that we could extract differences of protocol patterns among the participants groups: American, South Korean, and Japanese.

Original languageEnglish
Title of host publicationCABS 2014 - Proceedings of the 5th ACM International Conference on Collaboration Across Boundaries
PublisherAssociation for Computing Machinery
Pages95-98
Number of pages4
ISBN (Print)9781450325578
DOIs
Publication statusPublished - 2014 Jan 1
Event5th ACM International Conference on Collaboration Across Boundaries, CABS 2014 - Kyoto, Japan
Duration: 2014 Aug 202014 Aug 22

Publication series

NameCABS 2014 - Proceedings of the 5th ACM International Conference on Collaboration Across Boundaries

Conference

Conference5th ACM International Conference on Collaboration Across Boundaries, CABS 2014
CountryJapan
CityKyoto
Period14/8/2014/8/22

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Keywords

  • diversity
  • multicultural communication
  • multicultural understanding

ASJC Scopus subject areas

  • Computer Graphics and Computer-Aided Design
  • Software

Cite this

Terui, K., & Hishiyama, R. (2014). Cross-cultural communication protocol analysis. In CABS 2014 - Proceedings of the 5th ACM International Conference on Collaboration Across Boundaries (pp. 95-98). (CABS 2014 - Proceedings of the 5th ACM International Conference on Collaboration Across Boundaries). Association for Computing Machinery. https://doi.org/10.1145/2631488.2634061