Design of multilingual participatory gaming simulations with a communication support agent

Keisuke Tsunoda, Reiko Hishiyama

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

People communicating through machine translators cannot tell what the purpose of their communication is or what other people are thinking because of the poor quality of translation services. If they are able to share their understanding within a "common ground" like a communicative or behavioral protocol, they can overcome their difficulties in communication, and we can improve information systems to help them improve mutual understanding. We designed a multilingual participatory gaming simulation, and conducted multilingual gaming experiments with Japanese and Korean participants. We extracted the protocol for conversation with mistranslations from the game logs and designed an agent to support conversation. Then, Japanese and Chinese played it and we observed and analyzed the behaviors of agents and the interaction between players and agents. Consequently, we obtained two main sets of results: (1) an agent function that notified players of the time that had elapsed since the conversation had broken down effectively speeded up their negotiations and achieved more active communications. (2) Tagging by participants was difficult and ineffective in leading to specific protocols and conversations when mistranslations occurred.

Original languageEnglish
Title of host publicationSIGDOC 2010 - Proceedings of the 28th ACM International Conference on Design of Communication
Pages17-25
Number of pages9
DOIs
Publication statusPublished - 2010 Dec 1
Event28th ACM International Conference on Design of Communication, SIGDOC 2010 - Sao Carlos, Brazil
Duration: 2010 Sep 272010 Sep 29

Publication series

NameSIGDOC 2010 - Proceedings of the 28th ACM International Conference on Design of Communication

Conference

Conference28th ACM International Conference on Design of Communication, SIGDOC 2010
CountryBrazil
CitySao Carlos
Period10/9/2710/9/29

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Keywords

  • Common ground
  • Communication support
  • Gaming simulation
  • Intercultural collaboration
  • Language-grid
  • Participatory approach

ASJC Scopus subject areas

  • Computer Networks and Communications

Cite this

Tsunoda, K., & Hishiyama, R. (2010). Design of multilingual participatory gaming simulations with a communication support agent. In SIGDOC 2010 - Proceedings of the 28th ACM International Conference on Design of Communication (pp. 17-25). (SIGDOC 2010 - Proceedings of the 28th ACM International Conference on Design of Communication). https://doi.org/10.1145/1878450.1878454