Economic influences on customer satisfaction and their difference by core and peripheral functions

Björn Frank*, Takao Enkawa, Nobutaka Okuma

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Fingerprint

Dive into the research topics of 'Economic influences on customer satisfaction and their difference by core and peripheral functions'. Together they form a unique fingerprint.

Mathematics

Business & Economics

Engineering & Materials Science