EFFECTS OF FLUCTUATIONS IN THE QUANTITY OF WORK ARRIVING ON WAITING TIME, IDLE TIME AND RATE OF LOSING CUSTOMERS.

Seiji Kurosu

Research output: Contribution to journalArticlepeer-review

8 Citations (Scopus)

Abstract

In this paper, the effects of fluctuations in the quantity of work arriving on waiting time, idle time and the rate of losing customers is studied using numerical calculations which assume extreme fluctuations. These characteristics show different delays in their response to fluctuations in job arrivals. The paper deals with the index and timing for temporarily increasing and decreasing the process capacity to absorb the fluctuations in the quantity of work arriving, that is under what circumstances to do so and when.

Original languageEnglish
Pages (from-to)611-622
Number of pages12
JournalInternational Journal of Production Research
Volume24
Issue number3
Publication statusPublished - 1986 May
Externally publishedYes

ASJC Scopus subject areas

  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

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