Effects of Lightness-Location Congruency on Consumers’ Purchase Decision-Making

Tsutomu Sunaga*, Jaewoo Park, Charles Spence

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

36 Citations (Scopus)

Abstract

A considerable body of psychological and neuroscientific research has demonstrated the existence of robust sensory correspondences between various features, attributes, or dimensions of experience in different sensory modalities. Despite findings indicating the importance of sensory correspondences to human information processing, research on purchase decision-making has not to date focused sufficiently on this phenomenon. The present study examines how the lightness of packaging colors, and the location of products on a display shelf interact to affect consumers’ purchase decision-making via perceived visual heaviness. As predicted, a display with light (dark) colored products positioned in the upper (lower) shelf positions increases shoppers’ perceptual fluency and facilitates their visual search, thus leading to the suggestion that “light” (heavy) locations are most appropriate for light (dark) colored products. Moreover, the lightness-location congruent display is shown to influence people's choice behavior positively as well. This research also demonstrates that when consumers consider the lightness (in terms of their weight) of the products, they are more likely to choose light (vs. dark) colored products located in the upper shelf positions. These results therefore demonstrate that consumers’ purchase decision-making may be promoted by in-store environments designed to be congruent with their sensory correspondences.

Original languageEnglish
Pages (from-to)934-950
Number of pages17
JournalPsychology and Marketing
Volume33
Issue number11
DOIs
Publication statusPublished - 2016 Nov 1
Externally publishedYes

ASJC Scopus subject areas

  • Applied Psychology
  • Marketing

Fingerprint

Dive into the research topics of 'Effects of Lightness-Location Congruency on Consumers’ Purchase Decision-Making'. Together they form a unique fingerprint.

Cite this