Flowable services: A human-centric framework toward service assurance

Qun Jin, Yishui Zhu, Roman Y. Shtykh, Neil Y. Yen, Timothy K. Shih

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    2 Citations (Scopus)

    Abstract

    Service computing aims to provide IT and computing resources to users in a way that it simply serves them. However, many issues remain in, such as portability, interoperability, and heterogeneity of diverse services, in addition to service modeling, creation, deployment, discovery, recommendation, composition, and delivery, in order to provide a service that best fits user needs and contexts at the time. In this study, we propose a new model of flowable services. Its primary purpose is to realize seamless integration and provision of diverse services in an intuitive "flowable" way maximally close to the "flow" of users' activities and thoughts, and as pertinent as possible to their needs, thus gain the most satisfaction. In this paper, we propose and discuss a human-centric framework of flowable services toward service assurance. We further describe the evaluation of the model, and an application scenario for adaptive delivery of personalized learning service under the proposed framework.

    Original languageEnglish
    Title of host publicationProceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011
    Pages653-658
    Number of pages6
    DOIs
    Publication statusPublished - 2011
    Event2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011 - Tokyo and Hiroshima
    Duration: 2011 Mar 232011 Mar 27

    Other

    Other2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011
    CityTokyo and Hiroshima
    Period11/3/2311/3/27

    Fingerprint

    Interoperability
    Chemical analysis

    Keywords

    • Context-aware
    • Human-centric computing
    • Service assurance
    • Service model
    • Social network analysis

    ASJC Scopus subject areas

    • Artificial Intelligence
    • Control and Systems Engineering

    Cite this

    Jin, Q., Zhu, Y., Shtykh, R. Y., Yen, N. Y., & Shih, T. K. (2011). Flowable services: A human-centric framework toward service assurance. In Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011 (pp. 653-658). [5741422] https://doi.org/10.1109/ISADS.2011.93

    Flowable services : A human-centric framework toward service assurance. / Jin, Qun; Zhu, Yishui; Shtykh, Roman Y.; Yen, Neil Y.; Shih, Timothy K.

    Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011. 2011. p. 653-658 5741422.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Jin, Q, Zhu, Y, Shtykh, RY, Yen, NY & Shih, TK 2011, Flowable services: A human-centric framework toward service assurance. in Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011., 5741422, pp. 653-658, 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011, Tokyo and Hiroshima, 11/3/23. https://doi.org/10.1109/ISADS.2011.93
    Jin Q, Zhu Y, Shtykh RY, Yen NY, Shih TK. Flowable services: A human-centric framework toward service assurance. In Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011. 2011. p. 653-658. 5741422 https://doi.org/10.1109/ISADS.2011.93
    Jin, Qun ; Zhu, Yishui ; Shtykh, Roman Y. ; Yen, Neil Y. ; Shih, Timothy K. / Flowable services : A human-centric framework toward service assurance. Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011. 2011. pp. 653-658
    @inproceedings{ecdd22a41b034cb8bcc0745af7d711c2,
    title = "Flowable services: A human-centric framework toward service assurance",
    abstract = "Service computing aims to provide IT and computing resources to users in a way that it simply serves them. However, many issues remain in, such as portability, interoperability, and heterogeneity of diverse services, in addition to service modeling, creation, deployment, discovery, recommendation, composition, and delivery, in order to provide a service that best fits user needs and contexts at the time. In this study, we propose a new model of flowable services. Its primary purpose is to realize seamless integration and provision of diverse services in an intuitive {"}flowable{"} way maximally close to the {"}flow{"} of users' activities and thoughts, and as pertinent as possible to their needs, thus gain the most satisfaction. In this paper, we propose and discuss a human-centric framework of flowable services toward service assurance. We further describe the evaluation of the model, and an application scenario for adaptive delivery of personalized learning service under the proposed framework.",
    keywords = "Context-aware, Human-centric computing, Service assurance, Service model, Social network analysis",
    author = "Qun Jin and Yishui Zhu and Shtykh, {Roman Y.} and Yen, {Neil Y.} and Shih, {Timothy K.}",
    year = "2011",
    doi = "10.1109/ISADS.2011.93",
    language = "English",
    isbn = "9780769543499",
    pages = "653--658",
    booktitle = "Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011",

    }

    TY - GEN

    T1 - Flowable services

    T2 - A human-centric framework toward service assurance

    AU - Jin, Qun

    AU - Zhu, Yishui

    AU - Shtykh, Roman Y.

    AU - Yen, Neil Y.

    AU - Shih, Timothy K.

    PY - 2011

    Y1 - 2011

    N2 - Service computing aims to provide IT and computing resources to users in a way that it simply serves them. However, many issues remain in, such as portability, interoperability, and heterogeneity of diverse services, in addition to service modeling, creation, deployment, discovery, recommendation, composition, and delivery, in order to provide a service that best fits user needs and contexts at the time. In this study, we propose a new model of flowable services. Its primary purpose is to realize seamless integration and provision of diverse services in an intuitive "flowable" way maximally close to the "flow" of users' activities and thoughts, and as pertinent as possible to their needs, thus gain the most satisfaction. In this paper, we propose and discuss a human-centric framework of flowable services toward service assurance. We further describe the evaluation of the model, and an application scenario for adaptive delivery of personalized learning service under the proposed framework.

    AB - Service computing aims to provide IT and computing resources to users in a way that it simply serves them. However, many issues remain in, such as portability, interoperability, and heterogeneity of diverse services, in addition to service modeling, creation, deployment, discovery, recommendation, composition, and delivery, in order to provide a service that best fits user needs and contexts at the time. In this study, we propose a new model of flowable services. Its primary purpose is to realize seamless integration and provision of diverse services in an intuitive "flowable" way maximally close to the "flow" of users' activities and thoughts, and as pertinent as possible to their needs, thus gain the most satisfaction. In this paper, we propose and discuss a human-centric framework of flowable services toward service assurance. We further describe the evaluation of the model, and an application scenario for adaptive delivery of personalized learning service under the proposed framework.

    KW - Context-aware

    KW - Human-centric computing

    KW - Service assurance

    KW - Service model

    KW - Social network analysis

    UR - http://www.scopus.com/inward/record.url?scp=79955713104&partnerID=8YFLogxK

    UR - http://www.scopus.com/inward/citedby.url?scp=79955713104&partnerID=8YFLogxK

    U2 - 10.1109/ISADS.2011.93

    DO - 10.1109/ISADS.2011.93

    M3 - Conference contribution

    AN - SCOPUS:79955713104

    SN - 9780769543499

    SP - 653

    EP - 658

    BT - Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011

    ER -