Flowable services: A human-centric framework toward service assurance

Qun Jin, Yishui Zhu, Roman Y. Shtykh, Neil Y. Yen, Timothy K. Shih

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

Service computing aims to provide IT and computing resources to users in a way that it simply serves them. However, many issues remain in, such as portability, interoperability, and heterogeneity of diverse services, in addition to service modeling, creation, deployment, discovery, recommendation, composition, and delivery, in order to provide a service that best fits user needs and contexts at the time. In this study, we propose a new model of flowable services. Its primary purpose is to realize seamless integration and provision of diverse services in an intuitive "flowable" way maximally close to the "flow" of users' activities and thoughts, and as pertinent as possible to their needs, thus gain the most satisfaction. In this paper, we propose and discuss a human-centric framework of flowable services toward service assurance. We further describe the evaluation of the model, and an application scenario for adaptive delivery of personalized learning service under the proposed framework.

Original languageEnglish
Title of host publicationProceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011
Pages653-658
Number of pages6
DOIs
Publication statusPublished - 2011 May 12
Event2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011 - Tokyo and Hiroshima, Japan
Duration: 2011 Mar 232011 Mar 27

Publication series

NameProceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011

Conference

Conference2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011
CountryJapan
CityTokyo and Hiroshima
Period11/3/2311/3/27

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Keywords

  • Context-aware
  • Human-centric computing
  • Service assurance
  • Service model
  • Social network analysis

ASJC Scopus subject areas

  • Artificial Intelligence
  • Control and Systems Engineering

Cite this

Jin, Q., Zhu, Y., Shtykh, R. Y., Yen, N. Y., & Shih, T. K. (2011). Flowable services: A human-centric framework toward service assurance. In Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011 (pp. 653-658). [5741422] (Proceedings - 2011 10th International Symposium on Autonomous Decentralized Systems, ISADS 2011). https://doi.org/10.1109/ISADS.2011.93