Four-participant group conversation: A facilitation robot controlling engagement density as the fourth participant

Yoichi Matsuyama, Iwao Akiba, Shinya Fujie, Tetsunori Kobayashi

Research output: Contribution to journalArticle

18 Citations (Scopus)

Abstract

In this paper, we present a framework for facilitation robots that regulate imbalanced engagement density in a four-participant conversation as the forth participant with proper procedures for obtaining initiatives. Four is the special number in multiparty conversations. In three-participant conversations, the minimum unit for multiparty conversations, social imbalance, in which a participant is left behind in the current conversation, sometimes occurs. In such scenarios, a conversational robot has the potential to objectively observe and control situations as the fourth participant. Consequently, we present model procedures for obtaining conversational initiatives in incremental steps to harmonize such four-participant conversations. During the procedures, a facilitator must be aware of both the presence of dominant participants leading the current conversation and the status of any participant that is left behind. We model and optimize these situations and procedures as a partially observable Markov decision process (POMDP), which is suitable for real-world sequential decision processes. The results of experiments conducted to evaluate the proposed procedures show evidence of their acceptability and feeling of groupness.

Original languageEnglish
Pages (from-to)1-24
Number of pages24
JournalComputer Speech and Language
Volume33
Issue number1
DOIs
Publication statusPublished - 2015 Sep

Keywords

  • Conversational strategy
  • Engagement density control
  • Facilitation robot
  • Markov decision process
  • Multimodal processing
  • Multiparty conversation
  • Partially observable

ASJC Scopus subject areas

  • Software
  • Theoretical Computer Science
  • Human-Computer Interaction

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