GO-MUC: A strategy design method considering requirements of user and business by goal-oriented measurement

Chihiro Uchida, Kiyoshi Honda, Hironori Washizaki, Yoshiaki Fukazawa, Kentaro Ogawa, Tomoaki Yagi, Mikako Ishigaki, Masashi Nakagawa

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)

Abstract

When developers operate a service, both the business objectives and users' requirements must be satisfied. However, the interest between a business strategy and an action for the users is often unclear. Moreover, users' requirements that are inferred from user data analysis may not correspond with users' real requirements. In this paper, we propose the GO-MUC method (Goal-oriented Measurement for Usability and Conflict) and apply it to Yahoo!Crowdsourcing. The GO-MUC method can develop a strategy considering requirements of both the user and the business. Our results validate this method; this method can find an interest between the business side and users side and plan more effective and user-friendly strategies to resolve a conflicting interest.

Original languageEnglish
Title of host publicationProceedings - 9th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2016
PublisherAssociation for Computing Machinery, Inc
Pages93-96
Number of pages4
ISBN (Electronic)9781450341554
DOIs
Publication statusPublished - 2016 May 14
Event9th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2016 - Austin, United States
Duration: 2016 May 16 → …

Other

Other9th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2016
CountryUnited States
CityAustin
Period16/5/16 → …

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Keywords

  • Goal-oriented
  • GQM+P
  • Measurement
  • Strategy design

ASJC Scopus subject areas

  • Organizational Behavior and Human Resource Management
  • Social Psychology
  • Software

Cite this

Uchida, C., Honda, K., Washizaki, H., Fukazawa, Y., Ogawa, K., Yagi, T., Ishigaki, M., & Nakagawa, M. (2016). GO-MUC: A strategy design method considering requirements of user and business by goal-oriented measurement. In Proceedings - 9th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2016 (pp. 93-96). Association for Computing Machinery, Inc. https://doi.org/10.1145/2897586.2897618