How non-native speakers perceive listening comprehension problems: Implications for adaptive support technologies

Xun Cao, Naomi Yamashita, Toru Ishida

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

Previous studies have suggested many technologies to support nonnative speaker comprehension in real-time communication. However, such technologies may impose an extra burden on non-native speakers (NNSs) if they do not match their current needs. To design a system that adapts to the changing needs of NNSs, we need to understand the types of problems NNSs face and how these problems are perceived by them. To explore such issues, we conducted a laboratory experiment with 40 NNSs (and 20 native speakers as a control group) who engaged in a listening task. During the task, the participants pressed a button whenever they encountered a comprehension problem. Next they explained each problem, the point at which they recognized the problem, and for how long it persisted. Our analysis identified twelve types of listening comprehension problems, which we further classified into three patterns based on their persistence and the time taken to perceive them. Our findings have implications for designing adaptive technologies to support listening comprehension of NNSs in real-time communication.

Original languageEnglish
Title of host publicationCollaboration Technologies and Social Computing - 8th International Conference, CollabTech 2016, Proceedings
EditorsTakashi Yoshino, Gustavo Zurita, Takaya Yuizono, Nelson Baloian, Gwo-Dong Chen, Tomoo Inoue
PublisherSpringer-Verlag
Pages89-104
Number of pages16
ISBN (Print)9789811026171
DOIs
Publication statusPublished - 2016 Jan 1
Externally publishedYes
Event8th International Conference on Collaboration Technologies and Social Computing, CollabTech 2016 - Kanazawa, Japan
Duration: 2016 Sep 142016 Sep 16

Publication series

NameCommunications in Computer and Information Science
Volume647
ISSN (Print)1865-0929

Conference

Conference8th International Conference on Collaboration Technologies and Social Computing, CollabTech 2016
CountryJapan
CityKanazawa
Period16/9/1416/9/16

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Keywords

  • Adaptive support
  • Listening comprehension problems
  • Non-native speakers

ASJC Scopus subject areas

  • Computer Science(all)

Cite this

Cao, X., Yamashita, N., & Ishida, T. (2016). How non-native speakers perceive listening comprehension problems: Implications for adaptive support technologies. In T. Yoshino, G. Zurita, T. Yuizono, N. Baloian, G-D. Chen, & T. Inoue (Eds.), Collaboration Technologies and Social Computing - 8th International Conference, CollabTech 2016, Proceedings (pp. 89-104). (Communications in Computer and Information Science; Vol. 647). Springer-Verlag. https://doi.org/10.1007/978-981-10-2618-8_8