How voice augmentation supports elderly web users

Daisuke Sato, Masatomo Kobayashi, Hironobu Takagi, Chieko Asakawa, Jiro Tanaka

Research output: Chapter in Book/Report/Conference proceedingConference contribution

11 Citations (Scopus)

Abstract

Online Web applications have become widespread and have made our daily life more convenient. However, older adults often find such applications inaccessible because of age-related changes to their physical and cognitive abilities. Two of the reasons that older adults may shy away from the Web are fears of the unknown and of the consequences of incorrect actions. We are extending a voice-based augmentation technique originally developed for blind users. We want to reduce the cognitive load on older adults by providing contextual support. An experiment was conducted to evaluate how voice augmentation can support elderly users in using Web applications. Ten older adults participated in our study and their subjective evaluations showed how the system gave them confidence in completing Web forms. We believe that voice augmentation may help address the users' concerns arising from their low confidence levels.

Original languageEnglish
Title of host publicationASSETS'11
Subtitle of host publicationProceedings of the 13th International ACM SIGACCESS Conference on Computers and Accessibility
Pages155-162
Number of pages8
DOIs
Publication statusPublished - 2011 Nov 29
Externally publishedYes
Event13th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS'11 - Dundee, United Kingdom
Duration: 2011 Oct 242011 Oct 26

Publication series

NameASSETS'11: Proceedings of the 13th International ACM SIGACCESS Conference on Computers and Accessibility

Other

Other13th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS'11
CountryUnited Kingdom
CityDundee
Period11/10/2411/10/26

Keywords

  • older adults
  • voice-based augmentation
  • web accessibility

ASJC Scopus subject areas

  • Computer Graphics and Computer-Aided Design
  • Computer Networks and Communications
  • Hardware and Architecture

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  • Cite this

    Sato, D., Kobayashi, M., Takagi, H., Asakawa, C., & Tanaka, J. (2011). How voice augmentation supports elderly web users. In ASSETS'11: Proceedings of the 13th International ACM SIGACCESS Conference on Computers and Accessibility (pp. 155-162). (ASSETS'11: Proceedings of the 13th International ACM SIGACCESS Conference on Computers and Accessibility). https://doi.org/10.1145/2049536.2049565