Identifying misalignment of goal and strategies across organizational units by interpretive structural modeling

Yohei Aoki, Takanobu Kobori, Hironori Washizaki, Yoshiaki Fukazawa

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    8 Citations (Scopus)

    Abstract

    To achieve the business objectives of an organization, the business goals and strategies must align. GQM+Strategies® is a method that aligns goals and strategies. By repeatedly defining lower-level goals and strategies, GQM+Strategies creates grids, which are specified from the initial set of goals and strategies, to link goals and strategies across different level units. Although the above approach can maintain consistency within a vertical refinement tree, horizontal relations at different branches may be missed. Herein we propose the Horizontal Relation Identification Method (HoRIM) to identify horizontal relations. HoRIM is an approach that detects the difference between the initial GQM+Strategies grid and a model obtained by applying Interpretive Structural Modeling (ISM) to the grid. ISM provides a hierarchical structure from the relation matrix that presents the relations between elements. An experiment confirms that HoRIM identifies about 1.5 times more horizontal relations than an ad hoc review. Additionally, an industrial application demonstrates the practical value of HoRIM.

    Original languageEnglish
    Title of host publicationProceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016
    PublisherIEEE Computer Society
    Pages4576-4585
    Number of pages10
    Volume2016-March
    ISBN (Electronic)9780769556703
    DOIs
    Publication statusPublished - 2016 Mar 7
    Event49th Annual Hawaii International Conference on System Sciences, HICSS 2016 - Koloa, United States
    Duration: 2016 Jan 52016 Jan 8

    Other

    Other49th Annual Hawaii International Conference on System Sciences, HICSS 2016
    CountryUnited States
    CityKoloa
    Period16/1/516/1/8

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    ASJC Scopus subject areas

    • Engineering(all)

    Cite this

    Aoki, Y., Kobori, T., Washizaki, H., & Fukazawa, Y. (2016). Identifying misalignment of goal and strategies across organizational units by interpretive structural modeling. In Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016 (Vol. 2016-March, pp. 4576-4585). [7427754] IEEE Computer Society. https://doi.org/10.1109/HICSS.2016.568