TY - JOUR
T1 - Interpreting text messages with graphic facial expression by deaf and hearing people
AU - Saegusa, Chihiro
AU - Namatame, Miki
AU - Watanabe, Katsumi
PY - 2015
Y1 - 2015
N2 - In interpreting verbal messages, humans use not only verbal information but also non-verbal signals such as facial expression. For example, when a person says "yes" with a troubled face, what he or she really means appears ambiguous. In the present study, we examined how deaf and hearing people differ in perceiving real meanings in texts accompanied by representations of facial expression. Deaf and hearing participants were asked to imagine that the face presented on the computer monitor was asked a question from another person (e.g., do you like her?). They observed either a realistic or a schematic face with a different magnitude of positive or negative expression on a computer monitor. A balloon that contained either a positive or negative text response to the question appeared at the same time as the face. Then, participants rated how much the individual on the monitor really meant it (i.e., perceived earnestness), using a 7-point scale. Results showed that the facial expression significantly modulated the perceived earnestness. The influence of positive expression on negative text responses was relatively weaker than that of negative expression on positive responses (i.e., "no" tended to mean "no" irrespective of facial expression) for both participant groups. However, this asymmetrical effect was stronger in the hearing group. These results suggest that the contribution of facial expression in perceiving real meanings from text messages is qualitatively similar but quantitatively different between deaf and hearing people.
AB - In interpreting verbal messages, humans use not only verbal information but also non-verbal signals such as facial expression. For example, when a person says "yes" with a troubled face, what he or she really means appears ambiguous. In the present study, we examined how deaf and hearing people differ in perceiving real meanings in texts accompanied by representations of facial expression. Deaf and hearing participants were asked to imagine that the face presented on the computer monitor was asked a question from another person (e.g., do you like her?). They observed either a realistic or a schematic face with a different magnitude of positive or negative expression on a computer monitor. A balloon that contained either a positive or negative text response to the question appeared at the same time as the face. Then, participants rated how much the individual on the monitor really meant it (i.e., perceived earnestness), using a 7-point scale. Results showed that the facial expression significantly modulated the perceived earnestness. The influence of positive expression on negative text responses was relatively weaker than that of negative expression on positive responses (i.e., "no" tended to mean "no" irrespective of facial expression) for both participant groups. However, this asymmetrical effect was stronger in the hearing group. These results suggest that the contribution of facial expression in perceiving real meanings from text messages is qualitatively similar but quantitatively different between deaf and hearing people.
KW - Chat
KW - Deaf
KW - Earnestness
KW - Hearing
KW - Smileys
KW - Social signals
KW - Text interpretation
UR - http://www.scopus.com/inward/record.url?scp=84930616885&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84930616885&partnerID=8YFLogxK
U2 - 10.3389/fpsyg.2015.00383
DO - 10.3389/fpsyg.2015.00383
M3 - Article
AN - SCOPUS:84930616885
VL - 6
JO - Frontiers in Psychology
JF - Frontiers in Psychology
SN - 1664-1078
IS - APR
M1 - 383
ER -