Introducing utterance verification in spoken dialogue system to improve dynamic help generation for novice users

Kazunori Komatani, Yuichiro Fukubayashi, Tetsuya Ogata, Hiroshi G. Okuno

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

A method is presented that helps novice users understand the language expressions that a system can accept, even from unacceptable utterances made that may contain automatic speech recognition errors. We have developed a method that dynamically generates help messages, which can avoid further unacceptable utterances from being made, by estimating a users' knowledge from their utterances. To improve the accuracy of the estimation, we developed a method to estimate a user's knowledge from utterance verification results. This method estimates whether a user knows an utterance pattern that the system considers acceptable, and suppresses useless help messages from being generated.

Original languageEnglish
Title of host publicationProceedings of the 8th SIGdial Workshop on Discourse and Dialogue
Pages202-205
Number of pages4
Publication statusPublished - 2007 Dec 1
Externally publishedYes
Event8th SIGdial Workshop on Discourseand Dialogue - Antwerp, Belgium
Duration: 2007 Sep 12007 Sep 2

Publication series

NameProceedings of the 8th SIGdial Workshop on Discourse and Dialogue

Conference

Conference8th SIGdial Workshop on Discourseand Dialogue
CountryBelgium
CityAntwerp
Period07/9/107/9/2

ASJC Scopus subject areas

  • Computer Graphics and Computer-Aided Design
  • Computer Vision and Pattern Recognition
  • Human-Computer Interaction
  • Modelling and Simulation

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  • Cite this

    Komatani, K., Fukubayashi, Y., Ogata, T., & Okuno, H. G. (2007). Introducing utterance verification in spoken dialogue system to improve dynamic help generation for novice users. In Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue (pp. 202-205). (Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue).