Investigating users' time perception during web search

Cheng Luo, Xue Li, Yiqun Liu, Tetsuya Sakai, Fan Zhang, Min Zhang, Shaoping Ma

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    2 Citations (Scopus)

    Abstract

    Due to the tremendous economic value of search result pages, search engine companies have invested a lot to improve their quality. Recently, much effort has been made to directly model key aspects of users' interactions with search system, for example, Benefit and Cost. Time has been widely adopted in both of the two aspects since benefit and cost must be expressed in meaningful units in practical application. Psychological studies have demonstrated that the subjectively perceived time might be different from the objective time measured by timing device and the time perception process of human beings is a effcted by some psychological factors, such as motivation and interest, which are closely related to the search process. Considering that time is usually used to describe the subject experience of search users, it is necessary to investigate the di fference between perceived time and objective time in search process. In psychology, there is a temporal illusion effect named Vierordt's law, i.e. shorter intervals tend to be overestimated while longer intervals tend to be underestimated. In this work, we carefully designed a lab-study to examine the impact of duration length on user's time perception in the context of search. Experimental results show that Vierordt's law is consistently observed in Web search environment. This work could help us to correct the estimation of users' perceived time and provide insights about the mechanism of satisfaction.

    Original languageEnglish
    Title of host publicationCHIIR 2017 - Proceedings of the 2017 Conference Human Information Interaction and Retrieval
    PublisherAssociation for Computing Machinery, Inc
    Pages127-136
    Number of pages10
    ISBN (Electronic)9781450346771
    DOIs
    Publication statusPublished - 2017 Mar 7
    Event2nd ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2017 - Oslo, Norway
    Duration: 2017 Mar 72017 Mar 11

    Other

    Other2nd ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2017
    CountryNorway
    CityOslo
    Period17/3/717/3/11

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    Keywords

    • Interactive Information Retrieval
    • Search Evaluation
    • Time Perception

    ASJC Scopus subject areas

    • Human-Computer Interaction
    • Information Systems

    Cite this

    Luo, C., Li, X., Liu, Y., Sakai, T., Zhang, F., Zhang, M., & Ma, S. (2017). Investigating users' time perception during web search. In CHIIR 2017 - Proceedings of the 2017 Conference Human Information Interaction and Retrieval (pp. 127-136). Association for Computing Machinery, Inc. https://doi.org/10.1145/3020165.3020184