Notification messages considering human centered design

Junko Shirogane, Yukari Arizono, Hajime Iwata, Yoshiaki Fukazawa

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    Messages to notify users of application states (hereafter notification messages) such as error, warning, confirmation, and information messages are often used in user interfaces. Generally, error messages are the most critical, while information messages are the least. However, the types of notification messages are determined in terms of what the application can or cannot process successfully instead of what the users feel are the most critical issues. Currently, human centered design (HCD) focuses on users’ aspects. HCD emphasizes users in application development to realize a high usability. Thus, we propose a strategy to realize notification messages considering HCD. Concretely, we analyze existing notification messages in terms of the criticality level by users and define new types of notification messages. In addition, we develop guidelines to implement notification messages effectively. Our strategy allows users to be appropriately notified based on the criticality.

    Original languageEnglish
    Title of host publicationKnowledge-Based Software Engineering
    Subtitle of host publication2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018
    EditorsFumihiro Kumeno, Konstantinos Oikonomou, Maria Virvou
    PublisherSpringer Science and Business Media Deutschland GmbH
    Pages53-63
    Number of pages11
    ISBN (Print)9783319976785
    DOIs
    Publication statusPublished - 2019 Jan 1
    Event12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 - Corfu, Greece
    Duration: 2018 Aug 272018 Aug 30

    Publication series

    NameSmart Innovation, Systems and Technologies
    Volume108
    ISSN (Print)2190-3018
    ISSN (Electronic)2190-3026

    Other

    Other12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018
    CountryGreece
    CityCorfu
    Period18/8/2718/8/30

    Keywords

    • Human centered design
    • Notification message
    • User interfaces

    ASJC Scopus subject areas

    • Decision Sciences(all)
    • Computer Science(all)

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  • Cite this

    Shirogane, J., Arizono, Y., Iwata, H., & Fukazawa, Y. (2019). Notification messages considering human centered design. In F. Kumeno, K. Oikonomou, & M. Virvou (Eds.), Knowledge-Based Software Engineering: 2018 - Proceedings of the 12th Joint Conference on Knowledge-Based Software Engineering, JCKBSE 2018 (pp. 53-63). (Smart Innovation, Systems and Technologies; Vol. 108). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-319-97679-2_6