"Olá, my name is Ana": A study on Brazilians interacting with a receptionist robot

Gabriele Trovato; Josué G. Ramos; Helio Azevedo; Artemis Moroni; Silvia Magossi; Hiroyuki Ishii; Reid Simmons; Atsuo Takanishi

doi:10.1109/ICAR.2015.7251435

"Olá, my name is Ana": A study on Brazilians interacting with a receptionist robot

Gabriele Trovato, Josué G. Ramos, Helio Azevedo, Artemis Moroni, Silvia Magossi, Hiroyuki Ishii, Reid Simmons, Atsuo Takanishi

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

9 Citations (Scopus)

Abstract

In the near future, robots are expected to perform assistive tasks and do different kind of jobs. In particular, humanoid robots are possible candidates for being used as helpers in activities of daily living. One possible employment is working as a receptionist, providing useful indications to visitors in a public office. The design of how robots could look like is a matter of growing importance, as it is important to create a look that poses no uncanny valley effects on the human user and that is appropriate to potentially serve in different job areas in human society. In this paper we want to describe the study on anthropomorphism of a receptionist robot. We invited Brazilian people with different education levels to interact with two variations of a receptionist robot, different in physical appearance as well as in the sound of the voice. In one case, the appearance was a conversational agent made with computer graphics, in the other, a real humanoid robot. Results gathered from surveys and comments of the participants provide useful directions to design a receptionist robot and insights on the effect of digital divide on anthropomorphism.

Original language	English
Title of host publication	Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015
Editors	Uluc Saranli, Sinan Kalkan
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	66-71
Number of pages	6
ISBN (Electronic)	9781467375092
DOIs	https://doi.org/10.1109/ICAR.2015.7251435
Publication status	Published - 2015 Oct 13
Event	17th International Conference on Advanced Robotics, ICAR 2015 - Istanbul, Turkey Duration: 2015 Jul 27 → 2015 Jul 31

Publication series

Name	Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015

Other

Other	17th International Conference on Advanced Robotics, ICAR 2015
Country	Turkey
City	Istanbul
Period	15/7/27 → 15/7/31

Keywords

Human-Robot Interaction
anthropomorphism
digital divide
social robotics
uncanny valley

ASJC Scopus subject areas

Computer Vision and Pattern Recognition
Electrical and Electronic Engineering
Artificial Intelligence

Access to Document

10.1109/ICAR.2015.7251435

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Cite this

Trovato, G., Ramos, J. G., Azevedo, H., Moroni, A., Magossi, S., Ishii, H., Simmons, R., & Takanishi, A. (2015). "Olá, my name is Ana": A study on Brazilians interacting with a receptionist robot. In U. Saranli, & S. Kalkan (Eds.), Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015 (pp. 66-71). [7251435] (Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICAR.2015.7251435

"Olá, my name is Ana" : A study on Brazilians interacting with a receptionist robot. / Trovato, Gabriele; Ramos, Josué G.; Azevedo, Helio; Moroni, Artemis; Magossi, Silvia; Ishii, Hiroyuki; Simmons, Reid; Takanishi, Atsuo.

Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015. ed. / Uluc Saranli; Sinan Kalkan. Institute of Electrical and Electronics Engineers Inc., 2015. p. 66-71 7251435 (Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Trovato, G, Ramos, JG, Azevedo, H, Moroni, A, Magossi, S, Ishii, H, Simmons, R & Takanishi, A 2015, "Olá, my name is Ana": A study on Brazilians interacting with a receptionist robot. in U Saranli & S Kalkan (eds), Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015., 7251435, Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015, Institute of Electrical and Electronics Engineers Inc., pp. 66-71, 17th International Conference on Advanced Robotics, ICAR 2015, Istanbul, Turkey, 15/7/27. https://doi.org/10.1109/ICAR.2015.7251435

Trovato G, Ramos JG, Azevedo H, Moroni A, Magossi S, Ishii H et al. "Olá, my name is Ana": A study on Brazilians interacting with a receptionist robot. In Saranli U, Kalkan S, editors, Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015. Institute of Electrical and Electronics Engineers Inc. 2015. p. 66-71. 7251435. (Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015). https://doi.org/10.1109/ICAR.2015.7251435

Trovato, Gabriele ; Ramos, Josué G. ; Azevedo, Helio ; Moroni, Artemis ; Magossi, Silvia ; Ishii, Hiroyuki ; Simmons, Reid ; Takanishi, Atsuo. / "Olá, my name is Ana" : A study on Brazilians interacting with a receptionist robot. Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015. editor / Uluc Saranli ; Sinan Kalkan. Institute of Electrical and Electronics Engineers Inc., 2015. pp. 66-71 (Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015).

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