Abstract
In the near future, robots are expected to perform assistive tasks and do different kind of jobs. In particular, humanoid robots are possible candidates for being used as helpers in activities of daily living. One possible employment is working as a receptionist, providing useful indications to visitors in a public office. The design of how robots could look like is a matter of growing importance, as it is important to create a look that poses no uncanny valley effects on the human user and that is appropriate to potentially serve in different job areas in human society. In this paper we want to describe the study on anthropomorphism of a receptionist robot. We invited Brazilian people with different education levels to interact with two variations of a receptionist robot, different in physical appearance as well as in the sound of the voice. In one case, the appearance was a conversational agent made with computer graphics, in the other, a real humanoid robot. Results gathered from surveys and comments of the participants provide useful directions to design a receptionist robot and insights on the effect of digital divide on anthropomorphism.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015 |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| Pages | 66-71 |
| Number of pages | 6 |
| ISBN (Print) | 9781467375092 |
| DOIs | |
| Publication status | Published - 2015 Oct 13 |
| Event | 17th International Conference on Advanced Robotics, ICAR 2015 - Istanbul, Turkey Duration: 2015 Jul 27 → 2015 Jul 31 |
Other
| Other | 17th International Conference on Advanced Robotics, ICAR 2015 |
|---|---|
| Country | Turkey |
| City | Istanbul |
| Period | 15/7/27 → 15/7/31 |
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Keywords
- anthropomorphism
- digital divide
- Human-Robot Interaction
- social robotics
- uncanny valley
ASJC Scopus subject areas
- Computer Vision and Pattern Recognition
- Electrical and Electronic Engineering
- Artificial Intelligence
Cite this
"Olá, my name is Ana" : A study on Brazilians interacting with a receptionist robot. / Trovato, Gabriele; Ramos, Josué G.; Azevedo, Helio; Moroni, Artemis; Magossi, Silvia; Ishii, Hiroyuki; Simmons, Reid; Takanishi, Atsuo.
Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015. Institute of Electrical and Electronics Engineers Inc., 2015. p. 66-71 7251435.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - "Olá, my name is Ana"
T2 - A study on Brazilians interacting with a receptionist robot
AU - Trovato, Gabriele
AU - Ramos, Josué G.
AU - Azevedo, Helio
AU - Moroni, Artemis
AU - Magossi, Silvia
AU - Ishii, Hiroyuki
AU - Simmons, Reid
AU - Takanishi, Atsuo
PY - 2015/10/13
Y1 - 2015/10/13
N2 - In the near future, robots are expected to perform assistive tasks and do different kind of jobs. In particular, humanoid robots are possible candidates for being used as helpers in activities of daily living. One possible employment is working as a receptionist, providing useful indications to visitors in a public office. The design of how robots could look like is a matter of growing importance, as it is important to create a look that poses no uncanny valley effects on the human user and that is appropriate to potentially serve in different job areas in human society. In this paper we want to describe the study on anthropomorphism of a receptionist robot. We invited Brazilian people with different education levels to interact with two variations of a receptionist robot, different in physical appearance as well as in the sound of the voice. In one case, the appearance was a conversational agent made with computer graphics, in the other, a real humanoid robot. Results gathered from surveys and comments of the participants provide useful directions to design a receptionist robot and insights on the effect of digital divide on anthropomorphism.
AB - In the near future, robots are expected to perform assistive tasks and do different kind of jobs. In particular, humanoid robots are possible candidates for being used as helpers in activities of daily living. One possible employment is working as a receptionist, providing useful indications to visitors in a public office. The design of how robots could look like is a matter of growing importance, as it is important to create a look that poses no uncanny valley effects on the human user and that is appropriate to potentially serve in different job areas in human society. In this paper we want to describe the study on anthropomorphism of a receptionist robot. We invited Brazilian people with different education levels to interact with two variations of a receptionist robot, different in physical appearance as well as in the sound of the voice. In one case, the appearance was a conversational agent made with computer graphics, in the other, a real humanoid robot. Results gathered from surveys and comments of the participants provide useful directions to design a receptionist robot and insights on the effect of digital divide on anthropomorphism.
KW - anthropomorphism
KW - digital divide
KW - Human-Robot Interaction
KW - social robotics
KW - uncanny valley
UR - http://www.scopus.com/inward/record.url?scp=84957668786&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84957668786&partnerID=8YFLogxK
U2 - 10.1109/ICAR.2015.7251435
DO - 10.1109/ICAR.2015.7251435
M3 - Conference contribution
AN - SCOPUS:84957668786
SN - 9781467375092
SP - 66
EP - 71
BT - Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015
PB - Institute of Electrical and Electronics Engineers Inc.
ER -