"Olá, my name is Ana": A study on Brazilians interacting with a receptionist robot

Gabriele Trovato, Josué G. Ramos, Helio Azevedo, Artemis Moroni, Silvia Magossi, Hiroyuki Ishii, Reid Simmons, Atsuo Takanishi

Research output: Chapter in Book/Report/Conference proceedingConference contribution

8 Citations (Scopus)

Abstract

In the near future, robots are expected to perform assistive tasks and do different kind of jobs. In particular, humanoid robots are possible candidates for being used as helpers in activities of daily living. One possible employment is working as a receptionist, providing useful indications to visitors in a public office. The design of how robots could look like is a matter of growing importance, as it is important to create a look that poses no uncanny valley effects on the human user and that is appropriate to potentially serve in different job areas in human society. In this paper we want to describe the study on anthropomorphism of a receptionist robot. We invited Brazilian people with different education levels to interact with two variations of a receptionist robot, different in physical appearance as well as in the sound of the voice. In one case, the appearance was a conversational agent made with computer graphics, in the other, a real humanoid robot. Results gathered from surveys and comments of the participants provide useful directions to design a receptionist robot and insights on the effect of digital divide on anthropomorphism.

Original languageEnglish
Title of host publicationProceedings of the 17th International Conference on Advanced Robotics, ICAR 2015
EditorsUluc Saranli, Sinan Kalkan
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages66-71
Number of pages6
ISBN (Electronic)9781467375092
DOIs
Publication statusPublished - 2015 Oct 13
Event17th International Conference on Advanced Robotics, ICAR 2015 - Istanbul, Turkey
Duration: 2015 Jul 272015 Jul 31

Publication series

NameProceedings of the 17th International Conference on Advanced Robotics, ICAR 2015

Other

Other17th International Conference on Advanced Robotics, ICAR 2015
CountryTurkey
CityIstanbul
Period15/7/2715/7/31

Keywords

  • Human-Robot Interaction
  • anthropomorphism
  • digital divide
  • social robotics
  • uncanny valley

ASJC Scopus subject areas

  • Computer Vision and Pattern Recognition
  • Electrical and Electronic Engineering
  • Artificial Intelligence

Fingerprint Dive into the research topics of '"Olá, my name is Ana": A study on Brazilians interacting with a receptionist robot'. Together they form a unique fingerprint.

  • Cite this

    Trovato, G., Ramos, J. G., Azevedo, H., Moroni, A., Magossi, S., Ishii, H., Simmons, R., & Takanishi, A. (2015). "Olá, my name is Ana": A study on Brazilians interacting with a receptionist robot. In U. Saranli, & S. Kalkan (Eds.), Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015 (pp. 66-71). [7251435] (Proceedings of the 17th International Conference on Advanced Robotics, ICAR 2015). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICAR.2015.7251435