Abstract
With current increasing demands for outpatient medical services, healthcare providers have had to analyze methods for providing safety and quality care services under constrained resources. A long waiting-time has a severe impact not only on the patients' satisfaction but also on the physical conditions of the patients, who receive invasive treatment in ambulatory care facilities. Patients treated with outpatient chemotherapy have been rapidly increasing over the last decade in Japan. In this context, a discrete event simulation model for exploring appointment scheduling in an outpatient chemotherapy department of a general hospital was developed. An efficient schedule was identified that held bed utilization to a tolerance level by restraining the excess waiting-time in a clinical setting. It is suggested that a scheduling method based on the infusion time be available for the outpatient chemotherapy department.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 2012 Winter Simulation Conference, WSC 2012 |
| DOIs | |
| Publication status | Published - 2012 Dec 1 |
| Externally published | Yes |
| Event | 2012 Winter Simulation Conference, WSC 2012 - Berlin, Germany Duration: 2012 Dec 9 → 2012 Dec 12 |
Other
| Other | 2012 Winter Simulation Conference, WSC 2012 |
|---|---|
| Country | Germany |
| City | Berlin |
| Period | 12/12/9 → 12/12/12 |
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ASJC Scopus subject areas
- Software
- Modelling and Simulation
- Computer Science Applications
Cite this
Operations analysis and appointment scheduling for an outpatient chemotherapy department. / Yokouchi, Mitsuko; Aoki, Setsuko; Sang, Haixia; Zhao, Run; Takakuwa, Soemon.
Proceedings of the 2012 Winter Simulation Conference, WSC 2012. 2012. 6464990.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Operations analysis and appointment scheduling for an outpatient chemotherapy department
AU - Yokouchi, Mitsuko
AU - Aoki, Setsuko
AU - Sang, Haixia
AU - Zhao, Run
AU - Takakuwa, Soemon
PY - 2012/12/1
Y1 - 2012/12/1
N2 - With current increasing demands for outpatient medical services, healthcare providers have had to analyze methods for providing safety and quality care services under constrained resources. A long waiting-time has a severe impact not only on the patients' satisfaction but also on the physical conditions of the patients, who receive invasive treatment in ambulatory care facilities. Patients treated with outpatient chemotherapy have been rapidly increasing over the last decade in Japan. In this context, a discrete event simulation model for exploring appointment scheduling in an outpatient chemotherapy department of a general hospital was developed. An efficient schedule was identified that held bed utilization to a tolerance level by restraining the excess waiting-time in a clinical setting. It is suggested that a scheduling method based on the infusion time be available for the outpatient chemotherapy department.
AB - With current increasing demands for outpatient medical services, healthcare providers have had to analyze methods for providing safety and quality care services under constrained resources. A long waiting-time has a severe impact not only on the patients' satisfaction but also on the physical conditions of the patients, who receive invasive treatment in ambulatory care facilities. Patients treated with outpatient chemotherapy have been rapidly increasing over the last decade in Japan. In this context, a discrete event simulation model for exploring appointment scheduling in an outpatient chemotherapy department of a general hospital was developed. An efficient schedule was identified that held bed utilization to a tolerance level by restraining the excess waiting-time in a clinical setting. It is suggested that a scheduling method based on the infusion time be available for the outpatient chemotherapy department.
UR - http://www.scopus.com/inward/record.url?scp=84874682034&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84874682034&partnerID=8YFLogxK
U2 - 10.1109/WSC.2012.6464990
DO - 10.1109/WSC.2012.6464990
M3 - Conference contribution
SN - 9781467347792
BT - Proceedings of the 2012 Winter Simulation Conference, WSC 2012
ER -