Operations analysis and appointment scheduling for an outpatient chemotherapy department

Mitsuko Yokouchi, Setsuko Aoki, Haixia Sang, Run Zhao, Soemon Takakuwa

Research output: Chapter in Book/Report/Conference proceedingConference contribution

13 Citations (Scopus)

Abstract

With current increasing demands for outpatient medical services, healthcare providers have had to analyze methods for providing safety and quality care services under constrained resources. A long waiting-time has a severe impact not only on the patients' satisfaction but also on the physical conditions of the patients, who receive invasive treatment in ambulatory care facilities. Patients treated with outpatient chemotherapy have been rapidly increasing over the last decade in Japan. In this context, a discrete event simulation model for exploring appointment scheduling in an outpatient chemotherapy department of a general hospital was developed. An efficient schedule was identified that held bed utilization to a tolerance level by restraining the excess waiting-time in a clinical setting. It is suggested that a scheduling method based on the infusion time be available for the outpatient chemotherapy department.

Original languageEnglish
Title of host publicationProceedings of the 2012 Winter Simulation Conference, WSC 2012
DOIs
Publication statusPublished - 2012 Dec 1
Externally publishedYes
Event2012 Winter Simulation Conference, WSC 2012 - Berlin, Germany
Duration: 2012 Dec 92012 Dec 12

Other

Other2012 Winter Simulation Conference, WSC 2012
CountryGermany
CityBerlin
Period12/12/912/12/12

Fingerprint

Chemotherapy
Scheduling
Waiting Time
Patient Satisfaction
Discrete event simulation
Discrete Event Simulation
Japan
Healthcare
Excess
Tolerance
Schedule
Simulation Model
Safety
Resources

ASJC Scopus subject areas

  • Software
  • Modelling and Simulation
  • Computer Science Applications

Cite this

Yokouchi, M., Aoki, S., Sang, H., Zhao, R., & Takakuwa, S. (2012). Operations analysis and appointment scheduling for an outpatient chemotherapy department. In Proceedings of the 2012 Winter Simulation Conference, WSC 2012 [6464990] https://doi.org/10.1109/WSC.2012.6464990

Operations analysis and appointment scheduling for an outpatient chemotherapy department. / Yokouchi, Mitsuko; Aoki, Setsuko; Sang, Haixia; Zhao, Run; Takakuwa, Soemon.

Proceedings of the 2012 Winter Simulation Conference, WSC 2012. 2012. 6464990.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Yokouchi, M, Aoki, S, Sang, H, Zhao, R & Takakuwa, S 2012, Operations analysis and appointment scheduling for an outpatient chemotherapy department. in Proceedings of the 2012 Winter Simulation Conference, WSC 2012., 6464990, 2012 Winter Simulation Conference, WSC 2012, Berlin, Germany, 12/12/9. https://doi.org/10.1109/WSC.2012.6464990
Yokouchi M, Aoki S, Sang H, Zhao R, Takakuwa S. Operations analysis and appointment scheduling for an outpatient chemotherapy department. In Proceedings of the 2012 Winter Simulation Conference, WSC 2012. 2012. 6464990 https://doi.org/10.1109/WSC.2012.6464990
Yokouchi, Mitsuko ; Aoki, Setsuko ; Sang, Haixia ; Zhao, Run ; Takakuwa, Soemon. / Operations analysis and appointment scheduling for an outpatient chemotherapy department. Proceedings of the 2012 Winter Simulation Conference, WSC 2012. 2012.
@inproceedings{0c51bee1fba244c3b2c33dd70b0b017f,
title = "Operations analysis and appointment scheduling for an outpatient chemotherapy department",
abstract = "With current increasing demands for outpatient medical services, healthcare providers have had to analyze methods for providing safety and quality care services under constrained resources. A long waiting-time has a severe impact not only on the patients' satisfaction but also on the physical conditions of the patients, who receive invasive treatment in ambulatory care facilities. Patients treated with outpatient chemotherapy have been rapidly increasing over the last decade in Japan. In this context, a discrete event simulation model for exploring appointment scheduling in an outpatient chemotherapy department of a general hospital was developed. An efficient schedule was identified that held bed utilization to a tolerance level by restraining the excess waiting-time in a clinical setting. It is suggested that a scheduling method based on the infusion time be available for the outpatient chemotherapy department.",
author = "Mitsuko Yokouchi and Setsuko Aoki and Haixia Sang and Run Zhao and Soemon Takakuwa",
year = "2012",
month = "12",
day = "1",
doi = "10.1109/WSC.2012.6464990",
language = "English",
isbn = "9781467347792",
booktitle = "Proceedings of the 2012 Winter Simulation Conference, WSC 2012",

}

TY - GEN

T1 - Operations analysis and appointment scheduling for an outpatient chemotherapy department

AU - Yokouchi, Mitsuko

AU - Aoki, Setsuko

AU - Sang, Haixia

AU - Zhao, Run

AU - Takakuwa, Soemon

PY - 2012/12/1

Y1 - 2012/12/1

N2 - With current increasing demands for outpatient medical services, healthcare providers have had to analyze methods for providing safety and quality care services under constrained resources. A long waiting-time has a severe impact not only on the patients' satisfaction but also on the physical conditions of the patients, who receive invasive treatment in ambulatory care facilities. Patients treated with outpatient chemotherapy have been rapidly increasing over the last decade in Japan. In this context, a discrete event simulation model for exploring appointment scheduling in an outpatient chemotherapy department of a general hospital was developed. An efficient schedule was identified that held bed utilization to a tolerance level by restraining the excess waiting-time in a clinical setting. It is suggested that a scheduling method based on the infusion time be available for the outpatient chemotherapy department.

AB - With current increasing demands for outpatient medical services, healthcare providers have had to analyze methods for providing safety and quality care services under constrained resources. A long waiting-time has a severe impact not only on the patients' satisfaction but also on the physical conditions of the patients, who receive invasive treatment in ambulatory care facilities. Patients treated with outpatient chemotherapy have been rapidly increasing over the last decade in Japan. In this context, a discrete event simulation model for exploring appointment scheduling in an outpatient chemotherapy department of a general hospital was developed. An efficient schedule was identified that held bed utilization to a tolerance level by restraining the excess waiting-time in a clinical setting. It is suggested that a scheduling method based on the infusion time be available for the outpatient chemotherapy department.

UR - http://www.scopus.com/inward/record.url?scp=84874682034&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84874682034&partnerID=8YFLogxK

U2 - 10.1109/WSC.2012.6464990

DO - 10.1109/WSC.2012.6464990

M3 - Conference contribution

SN - 9781467347792

BT - Proceedings of the 2012 Winter Simulation Conference, WSC 2012

ER -