ReviewCollage: A mobile interface for direct comparison using online reviews

Haojian Jin, Tetsuya Sakai, Koji Yatani

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

Review comments posted in online websites can help the user decide a product to purchase or place to visit. They can also be useful to closely compare a couple of candidate entities. However, the user may have to read different webpages back and forth for comparison, and this is not desirable particularly when she is using a mobile device. We present ReviewCollage, a mobile interface that aggregates information about two reviewed entities in a one-page view. ReviewCollage uses attribute-value pairs, known to be effective for review text summarization, and highlights the similarities and differences between the entities. Our user study confirms that ReviewCollage can support the user to compare two entities and make a decision within a couple of minutes, at least as quickly as existing summarization interfaces. It also reveals that ReviewCollage could be most useful when two entities are very similar.

Original languageEnglish
Title of host publicationMobileHCI 2014 - Proceedings of the 16th ACM International Conference on Human-Computer Interaction with Mobile Devices and Services
PublisherAssociation for Computing Machinery, Inc
Pages349-358
Number of pages10
ISBN (Electronic)9781450327718
DOIs
Publication statusPublished - 2014 Sep 23
Event16th ACM International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2014 - Toronto, Canada
Duration: 2014 Sep 232014 Sep 26

Publication series

NameMobileHCI 2014 - Proceedings of the 16th ACM International Conference on Human-Computer Interaction with Mobile Devices and Services

Conference

Conference16th ACM International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2014
CountryCanada
CityToronto
Period14/9/2314/9/26

Keywords

  • Comparison
  • Mobile interface
  • Natural language processing
  • Summarization
  • User-generated review

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Human-Computer Interaction
  • Electrical and Electronic Engineering

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