SNS Data Based Tweet Similarity Evaluation for QoE Estimation

Takaaki Kirikae, Cheng Zhang, Kyoko Yamori, Yoshiaki Tanaka

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Quality of experience (QoE) cannot be evaluated only by simple quality measurement, since it is related to user's subjective evaluation, the specific application, purpose of use, etc. On the other hand, it is expected that the remarks on social network service (SNS) probably include the user's subjectivity. Estimating QoE from SNS remarks data has been considered in existing research. One problem in existing research is that communication quality related negative expression search is implemented by extracting negative words uniformly from a negative expression dictionary. Then, the meaning of each tweet is difficult to analyze. Therefore, user's subjectivity or QoE, cannot be estimated by extracting only negative words from the user's tweet. In this paper, as the first step of QoE estimation research, similarity of tweets is evaluated. The possibility of QoE estimation from tweets on communication quality has been verified through experiments with 168 tweets from 20 subjects. The experiment results show that it is possible to estimate QoE from tweets.

Original languageEnglish
Title of host publicationITC-CSCC 2020 - 35th International Technical Conference on Circuits/Systems, Computers and Communications
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages269-272
Number of pages4
ISBN (Electronic)9784885523281
Publication statusPublished - 2020 Jul
Event35th International Technical Conference on Circuits/Systems, Computers and Communications, ITC-CSCC 2020 - Nagoya, Japan
Duration: 2020 Jul 32020 Jul 6

Publication series

NameITC-CSCC 2020 - 35th International Technical Conference on Circuits/Systems, Computers and Communications

Conference

Conference35th International Technical Conference on Circuits/Systems, Computers and Communications, ITC-CSCC 2020
CountryJapan
CityNagoya
Period20/7/320/7/6

Keywords

  • Doc2Vec
  • MeCab
  • QoE
  • SNS
  • Word2Vec

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Hardware and Architecture
  • Information Systems and Management
  • Electrical and Electronic Engineering

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