Study on system utterance of suggestion to promote user's accepatance in driving environment

Miyazawa Kouki, Kagetani Takuya, Raymond Shen, Hideaki Kikuchi, Ogawa Yoshito, Hata Chihiro, Ohta Katsumi, Hozumi Hideaki, Mitamura Takeshi

Research output: Contribution to journalArticle

Abstract

In this study, we aim at clarification of the factor that promotes an user's acceptance of suggestion from an interactive agent in driving environment. Our aim is to figure out how human beings accept the encouragement from interaction objects, and also which kinds of dialogues or action controls are necessary for the design of car navigation system which makes suggestion and requests to drivers. Firstly, we had an experiment for collecting dialogue between humans in driving simulation environment, then we analyzed the drivers' acceptance and evaluation for the navigators. As the results, we found that the presence and reliability of the navigator highly relate to the acceptance of suggestion from the navigator. When navigators were next to drivers, the rate of drivers' suggestion acceptance rose. However, the stress of drivers increased. In addition, based on the linguistic and acoustic analysis of the navigators' utterances, we found out some points of designing system utterance of suggestion to promote user's acceptance. We found that expressing the grounds of suggestions, showing the exact numbers, and the wide pitch ranges, all highly relate to the acceptance of suggestions.

Original languageEnglish
Pages (from-to)723-732
Number of pages10
JournalTransactions of the Japanese Society for Artificial Intelligence
Volume25
Issue number6
Publication statusPublished - 2010
Externally publishedYes

Fingerprint

Navigation systems
Linguistics
Railroad cars
Acoustics
Experiments

Keywords

  • Car navigation
  • Driving environment
  • Existence
  • Interaction
  • Suggestion acceptance

ASJC Scopus subject areas

  • Artificial Intelligence
  • Software

Cite this

Study on system utterance of suggestion to promote user's accepatance in driving environment. / Kouki, Miyazawa; Takuya, Kagetani; Shen, Raymond; Kikuchi, Hideaki; Yoshito, Ogawa; Chihiro, Hata; Katsumi, Ohta; Hideaki, Hozumi; Takeshi, Mitamura.

In: Transactions of the Japanese Society for Artificial Intelligence, Vol. 25, No. 6, 2010, p. 723-732.

Research output: Contribution to journalArticle

Kouki, M, Takuya, K, Shen, R, Kikuchi, H, Yoshito, O, Chihiro, H, Katsumi, O, Hideaki, H & Takeshi, M 2010, 'Study on system utterance of suggestion to promote user's accepatance in driving environment', Transactions of the Japanese Society for Artificial Intelligence, vol. 25, no. 6, pp. 723-732.
Kouki, Miyazawa ; Takuya, Kagetani ; Shen, Raymond ; Kikuchi, Hideaki ; Yoshito, Ogawa ; Chihiro, Hata ; Katsumi, Ohta ; Hideaki, Hozumi ; Takeshi, Mitamura. / Study on system utterance of suggestion to promote user's accepatance in driving environment. In: Transactions of the Japanese Society for Artificial Intelligence. 2010 ; Vol. 25, No. 6. pp. 723-732.
@article{4350286e14ff459896f95a83e8107518,
title = "Study on system utterance of suggestion to promote user's accepatance in driving environment",
abstract = "In this study, we aim at clarification of the factor that promotes an user's acceptance of suggestion from an interactive agent in driving environment. Our aim is to figure out how human beings accept the encouragement from interaction objects, and also which kinds of dialogues or action controls are necessary for the design of car navigation system which makes suggestion and requests to drivers. Firstly, we had an experiment for collecting dialogue between humans in driving simulation environment, then we analyzed the drivers' acceptance and evaluation for the navigators. As the results, we found that the presence and reliability of the navigator highly relate to the acceptance of suggestion from the navigator. When navigators were next to drivers, the rate of drivers' suggestion acceptance rose. However, the stress of drivers increased. In addition, based on the linguistic and acoustic analysis of the navigators' utterances, we found out some points of designing system utterance of suggestion to promote user's acceptance. We found that expressing the grounds of suggestions, showing the exact numbers, and the wide pitch ranges, all highly relate to the acceptance of suggestions.",
keywords = "Car navigation, Driving environment, Existence, Interaction, Suggestion acceptance",
author = "Miyazawa Kouki and Kagetani Takuya and Raymond Shen and Hideaki Kikuchi and Ogawa Yoshito and Hata Chihiro and Ohta Katsumi and Hozumi Hideaki and Mitamura Takeshi",
year = "2010",
language = "English",
volume = "25",
pages = "723--732",
journal = "Transactions of the Japanese Society for Artificial Intelligence",
issn = "1346-0714",
publisher = "Japanese Society for Artificial Intelligence",
number = "6",

}

TY - JOUR

T1 - Study on system utterance of suggestion to promote user's accepatance in driving environment

AU - Kouki, Miyazawa

AU - Takuya, Kagetani

AU - Shen, Raymond

AU - Kikuchi, Hideaki

AU - Yoshito, Ogawa

AU - Chihiro, Hata

AU - Katsumi, Ohta

AU - Hideaki, Hozumi

AU - Takeshi, Mitamura

PY - 2010

Y1 - 2010

N2 - In this study, we aim at clarification of the factor that promotes an user's acceptance of suggestion from an interactive agent in driving environment. Our aim is to figure out how human beings accept the encouragement from interaction objects, and also which kinds of dialogues or action controls are necessary for the design of car navigation system which makes suggestion and requests to drivers. Firstly, we had an experiment for collecting dialogue between humans in driving simulation environment, then we analyzed the drivers' acceptance and evaluation for the navigators. As the results, we found that the presence and reliability of the navigator highly relate to the acceptance of suggestion from the navigator. When navigators were next to drivers, the rate of drivers' suggestion acceptance rose. However, the stress of drivers increased. In addition, based on the linguistic and acoustic analysis of the navigators' utterances, we found out some points of designing system utterance of suggestion to promote user's acceptance. We found that expressing the grounds of suggestions, showing the exact numbers, and the wide pitch ranges, all highly relate to the acceptance of suggestions.

AB - In this study, we aim at clarification of the factor that promotes an user's acceptance of suggestion from an interactive agent in driving environment. Our aim is to figure out how human beings accept the encouragement from interaction objects, and also which kinds of dialogues or action controls are necessary for the design of car navigation system which makes suggestion and requests to drivers. Firstly, we had an experiment for collecting dialogue between humans in driving simulation environment, then we analyzed the drivers' acceptance and evaluation for the navigators. As the results, we found that the presence and reliability of the navigator highly relate to the acceptance of suggestion from the navigator. When navigators were next to drivers, the rate of drivers' suggestion acceptance rose. However, the stress of drivers increased. In addition, based on the linguistic and acoustic analysis of the navigators' utterances, we found out some points of designing system utterance of suggestion to promote user's acceptance. We found that expressing the grounds of suggestions, showing the exact numbers, and the wide pitch ranges, all highly relate to the acceptance of suggestions.

KW - Car navigation

KW - Driving environment

KW - Existence

KW - Interaction

KW - Suggestion acceptance

UR - http://www.scopus.com/inward/record.url?scp=77957790376&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=77957790376&partnerID=8YFLogxK

M3 - Article

VL - 25

SP - 723

EP - 732

JO - Transactions of the Japanese Society for Artificial Intelligence

JF - Transactions of the Japanese Society for Artificial Intelligence

SN - 1346-0714

IS - 6

ER -