The classification of comedy theater users and comparison of user behavior between theaters

A study on the user's behavior and customer satisfaction of comedy theater Part 2

Kyoko Yamamoto, Takaya Kojima

    Research output: Contribution to journalArticle

    Abstract

    This study examines the classification of the user type and behavior in a comedy theater. First surveys were carried out for the classification of the user type and the comparison. Second surveys were carried out for the evaluation of the ease of behavior and the degree of action implementation of the environment around a comedy theater. The results are as followings: 1) Comedy theater users were classified into four types and user behavior is different by user type. 2) The ease of behavior and the degree of action implementation are different by each theater.

    Original languageEnglish
    Pages (from-to)649-654
    Number of pages6
    JournalJournal of Environmental Engineering (Japan)
    Volume79
    Issue number702
    Publication statusPublished - 2014 Aug 1

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    Theaters
    Customer satisfaction

    Keywords

    • Cluster analysis
    • Comedy theater
    • Customer satisfaction
    • MANOVA
    • Surrounding area environment
    • User behavior

    ASJC Scopus subject areas

    • Environmental Engineering

    Cite this

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    abstract = "This study examines the classification of the user type and behavior in a comedy theater. First surveys were carried out for the classification of the user type and the comparison. Second surveys were carried out for the evaluation of the ease of behavior and the degree of action implementation of the environment around a comedy theater. The results are as followings: 1) Comedy theater users were classified into four types and user behavior is different by user type. 2) The ease of behavior and the degree of action implementation are different by each theater.",
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