The classification of comedy theater users and comparison of user behavior between theaters: A study on the user's behavior and customer satisfaction of comedy theater Part 2

Kyoko Yamamoto*, Takaya Kojima

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

Abstract

This study examines the classification of the user type and behavior in a comedy theater. First surveys were carried out for the classification of the user type and the comparison. Second surveys were carried out for the evaluation of the ease of behavior and the degree of action implementation of the environment around a comedy theater. The results are as followings: 1) Comedy theater users were classified into four types and user behavior is different by user type. 2) The ease of behavior and the degree of action implementation are different by each theater.

Original languageEnglish
Pages (from-to)649-654
Number of pages6
JournalJournal of Environmental Engineering (Japan)
Volume79
Issue number702
DOIs
Publication statusPublished - 2014 Aug 1

Keywords

  • Cluster analysis
  • Comedy theater
  • Customer satisfaction
  • MANOVA
  • Surrounding area environment
  • User behavior

ASJC Scopus subject areas

  • Environmental Engineering

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