The feature of the user's behavior in comedy theater by comparison with another kind of theater: A study on comedy theater user's behavior and customer satisfaction Part 1

Kyoko Yamamoto, Takaya Kojima

    Research output: Contribution to journalArticle

    Abstract

    This study examines the feature of the user's behavior in a comedy theater by comparison with another kind of theater. First survey researched the user type and user's needs. Second survey researched for user's behavior before and after performance to analyze behavior of the environment around theater affects revisit of a theater. The results are as followings: 1) Comedy theaters are places which young women visit with their friend, and are used for their communication. 2) The ease of behavior of the environment around a comedy theater affects the revisit intention of a theater.

    Original languageEnglish
    Pages (from-to)37-44
    Number of pages8
    JournalJournal of Environmental Engineering (Japan)
    Volume79
    Issue number695
    DOIs
    Publication statusPublished - 2014

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    Theaters
    Customer satisfaction
    Communication

    Keywords

    • Comedy theater
    • Revisit intention
    • Structural equation modeling
    • Surrounding area environment
    • Theaters and halls
    • User's behavior

    ASJC Scopus subject areas

    • Environmental Engineering

    Cite this

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