The influence of intimacy and gender on emotions in mobile phone email

Yuuki Kato, Douglass J. Scott, Shogo Kato

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Citations (Scopus)


This chapter focuses on the roles of interpersonal closeness and gender on the interpretation and sending of emotions in mobile phone email messages1. 91 Japanese college students were shown scenarios involving either a friend or an acquaintance describing situations intended to evoke one of four emotions: Happiness, sadness, anger, or guilt. The participants' rated their emotions and composed replies for each scenario. Analysis revealed that in the happy and guilt scenarios, emotions experienced by the participants were conveyed to their partners almost without change. However, in the sad and angry scenarios, the emotions sent to the partners were weaker than the actual emotions experienced. Gender analysis showed that men were more likely to experience and express anger in the anger scenario, while women were more likely to experience and express sadness in the anger scenario. In addition, more women's replies contained emotional expressions than did the men's messages.

Original languageEnglish
Title of host publicationAffective Computing and Interaction
Subtitle of host publicationPsychological, Cognitive and Neuroscientific Perspectives
PublisherIGI Global
Number of pages18
ISBN (Print)9781616928926
Publication statusPublished - 2010

ASJC Scopus subject areas

  • Decision Sciences(all)


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