The model of evaluation structure by experience value in a comedy theater

A study on the user's behavior and customer satisfaction of comedy theater Part.3

Kyoko Yamamoto, Takaya Kojima

    Research output: Contribution to journalArticle

    Abstract

    This study examines the model of evaluation structure by experience value in a comedy theater. First surveys researched the factor of strategic experiential modules in comedy theater was decided by factor analysis. Second surveys researched the factor and evaluation structure which affects ACT. Third surveys researched the evaluation-structure model by comparison with theater types and user type. The results are as followings: 1) The factor of FEEL "the upsurge of emotions" and THINK"attachment" affects the ACT "revisit" intention of a theater. 2) The "evaluation-structure model" differed, depending on ACT and the types of theaters.

    Original languageEnglish
    Pages (from-to)323-330
    Number of pages8
    JournalJournal of Environmental Engineering (Japan)
    Volume80
    Issue number710
    Publication statusPublished - 2015

    Fingerprint

    Theaters
    Customer satisfaction
    Model structures
    Factor analysis

    Keywords

    • Causal model
    • Comedy theater
    • Covariance structure analysis
    • Customer satisfaction
    • Evaluation structure
    • Experience value

    ASJC Scopus subject areas

    • Environmental Engineering

    Cite this

    @article{25ee89bb05bc4af38ddb36beb529bb98,
    title = "The model of evaluation structure by experience value in a comedy theater: A study on the user's behavior and customer satisfaction of comedy theater Part.3",
    abstract = "This study examines the model of evaluation structure by experience value in a comedy theater. First surveys researched the factor of strategic experiential modules in comedy theater was decided by factor analysis. Second surveys researched the factor and evaluation structure which affects ACT. Third surveys researched the evaluation-structure model by comparison with theater types and user type. The results are as followings: 1) The factor of FEEL {"}the upsurge of emotions{"} and THINK{"}attachment{"} affects the ACT {"}revisit{"} intention of a theater. 2) The {"}evaluation-structure model{"} differed, depending on ACT and the types of theaters.",
    keywords = "Causal model, Comedy theater, Covariance structure analysis, Customer satisfaction, Evaluation structure, Experience value",
    author = "Kyoko Yamamoto and Takaya Kojima",
    year = "2015",
    language = "English",
    volume = "80",
    pages = "323--330",
    journal = "Journal of Environmental Engineering, ASCE",
    issn = "1348-0685",
    publisher = "American Society of Civil Engineers (ASCE)",
    number = "710",

    }

    TY - JOUR

    T1 - The model of evaluation structure by experience value in a comedy theater

    T2 - A study on the user's behavior and customer satisfaction of comedy theater Part.3

    AU - Yamamoto, Kyoko

    AU - Kojima, Takaya

    PY - 2015

    Y1 - 2015

    N2 - This study examines the model of evaluation structure by experience value in a comedy theater. First surveys researched the factor of strategic experiential modules in comedy theater was decided by factor analysis. Second surveys researched the factor and evaluation structure which affects ACT. Third surveys researched the evaluation-structure model by comparison with theater types and user type. The results are as followings: 1) The factor of FEEL "the upsurge of emotions" and THINK"attachment" affects the ACT "revisit" intention of a theater. 2) The "evaluation-structure model" differed, depending on ACT and the types of theaters.

    AB - This study examines the model of evaluation structure by experience value in a comedy theater. First surveys researched the factor of strategic experiential modules in comedy theater was decided by factor analysis. Second surveys researched the factor and evaluation structure which affects ACT. Third surveys researched the evaluation-structure model by comparison with theater types and user type. The results are as followings: 1) The factor of FEEL "the upsurge of emotions" and THINK"attachment" affects the ACT "revisit" intention of a theater. 2) The "evaluation-structure model" differed, depending on ACT and the types of theaters.

    KW - Causal model

    KW - Comedy theater

    KW - Covariance structure analysis

    KW - Customer satisfaction

    KW - Evaluation structure

    KW - Experience value

    UR - http://www.scopus.com/inward/record.url?scp=84929302214&partnerID=8YFLogxK

    UR - http://www.scopus.com/inward/citedby.url?scp=84929302214&partnerID=8YFLogxK

    M3 - Article

    VL - 80

    SP - 323

    EP - 330

    JO - Journal of Environmental Engineering, ASCE

    JF - Journal of Environmental Engineering, ASCE

    SN - 1348-0685

    IS - 710

    ER -