The research subject of industrial engineering in service locations - Approach from servuction system

Research output: Contribution to journalArticlepeer-review

Abstract

In this paper, the point of service encounters was considered based on the difference with the production area. Based on the servuction system which captures service at a production-like standpoint, the research theme of industrial engineering is discussed. As a result, three sub-systems in the servuction system and five factors in the service system are discussed. Finally, an example of the research theme in each system is shown.

Original languageEnglish
Pages (from-to)82-85
Number of pages4
JournalJournal of Japan Industrial Management Association
Volume68
Issue number2
Publication statusPublished - 2017
Externally publishedYes

Keywords

  • Research subject of industrial engineering
  • Service location
  • Servuction system

ASJC Scopus subject areas

  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering
  • Applied Mathematics

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