The research subject of industrial engineering in service locations - Approach from servuction system

Research output: Contribution to journalArticle

Abstract

In this paper, the point of service encounters was considered based on the difference with the production area. Based on the servuction system which captures service at a production-like standpoint, the research theme of industrial engineering is discussed. As a result, three sub-systems in the servuction system and five factors in the service system are discussed. Finally, an example of the research theme in each system is shown.

Original languageEnglish
Pages (from-to)82-85
Number of pages4
JournalJournal of Japan Industrial Management Association
Volume68
Issue number2
Publication statusPublished - 2017
Externally publishedYes

Keywords

  • Research subject of industrial engineering
  • Service location
  • Servuction system

ASJC Scopus subject areas

  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering
  • Applied Mathematics

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