User study of AffectIM, an emotionally intelligent instant messaging system

Alena Neviarouskaya, Helmut Prendinger, Mitsuru Ishizuka

Research output: Chapter in Book/Report/Conference proceedingConference contribution

7 Citations (Scopus)

Abstract

Our research addresses the tasks of recognition, interpretation and visualization of affect communicated through text messaging. In order to facilitate sensitive and expressive interaction in computer-mediated communication, we previously introduced a novel syntactical rule-based approach to affect recognition from text. The evaluation of the developed Affect Analysis Model showed promising results regarding its capability to accurately recognize affective information in text from an existing corpus of informal online conversations. To enrich the user's experience in online communication, make it enjoyable, exciting and fun, we implemented a web-based IM application, AffectIM, and endowed it with emotional intelligence by integrating the developed Affect Analysis Model. This paper describes the findings of a twenty-person study conducted with our AffectIM system. The results of the study indicated that automatic emotion recognition function can bring a high level of affective intelligence to the IM application.

Original languageEnglish
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Pages29-36
Number of pages8
Volume5208 LNAI
DOIs
Publication statusPublished - 2008
Externally publishedYes
Event8th International Conference on Intelligent Virtual Agents, IVA 2008 - Tokyo
Duration: 2008 Sep 12008 Sep 3

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume5208 LNAI
ISSN (Print)03029743
ISSN (Electronic)16113349

Other

Other8th International Conference on Intelligent Virtual Agents, IVA 2008
CityTokyo
Period08/9/108/9/3

Fingerprint

User Studies
Instant
Text messaging
Model Analysis
Communication
Computer-mediated Communication
Emotion Recognition
Visualization
User Experience
Web-based
Person
Evaluation
Interaction
Text
Intelligence

Keywords

  • Affective sensing from text
  • Affective user interface
  • Avatar
  • Emotions
  • Online communication
  • User study

ASJC Scopus subject areas

  • Computer Science(all)
  • Theoretical Computer Science

Cite this

Neviarouskaya, A., Prendinger, H., & Ishizuka, M. (2008). User study of AffectIM, an emotionally intelligent instant messaging system. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5208 LNAI, pp. 29-36). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5208 LNAI). https://doi.org/10.1007/978-3-540-85483-8_3

User study of AffectIM, an emotionally intelligent instant messaging system. / Neviarouskaya, Alena; Prendinger, Helmut; Ishizuka, Mitsuru.

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 5208 LNAI 2008. p. 29-36 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5208 LNAI).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Neviarouskaya, A, Prendinger, H & Ishizuka, M 2008, User study of AffectIM, an emotionally intelligent instant messaging system. in Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). vol. 5208 LNAI, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 5208 LNAI, pp. 29-36, 8th International Conference on Intelligent Virtual Agents, IVA 2008, Tokyo, 08/9/1. https://doi.org/10.1007/978-3-540-85483-8_3
Neviarouskaya A, Prendinger H, Ishizuka M. User study of AffectIM, an emotionally intelligent instant messaging system. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 5208 LNAI. 2008. p. 29-36. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). https://doi.org/10.1007/978-3-540-85483-8_3
Neviarouskaya, Alena ; Prendinger, Helmut ; Ishizuka, Mitsuru. / User study of AffectIM, an emotionally intelligent instant messaging system. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 5208 LNAI 2008. pp. 29-36 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
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