WSQF: Comprehensive Software Quality Evaluation Framework and Benchmark Based on SQuaRE

Naohiko Tsuda, Hironori Washizaki, Kiyoshi Honda, Hidenori Nakai, Yoshiaki Fukazawa, Motoei Azuma, Toshihiro Komiyama, Tadashi Nakano, Hirotsugu Suzuki, Sumie Morita, Katsue Kojima, Akiyoshi Hando

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

Conventional quality evaluations of software concentrate on specific quality characteristics. Moreover, the measurement data are limited to specific products and organizations. Consequently, the present state of product quality and qualityin-use characteristics are not fully understood, preventing effective decision-making for software stakeholders. To alleviate this problem, ISO/IEC defined international standards called the SQuaRE (Systems and software Quality Requirements an Evaluation) series for comprehensive quality measurement and evaluation. However, these standards remain rather general and abstract, making them difficult to apply. In this paper, we establish a SQuaRE-based comprehensive software quality evaluation framework, Waseda Software Quality Framework (WSQF), which concretizes many product quality and qualityin-use measurement methods originally defined in the SQuaRE series. By applying the WSQF to 21 commercial ready-To-use software products, we revealed the status of software product quality. A resulted comprehensive benchmark includes trends of the quality measurement values, relationships among quality characteristics, relationship between quality-in-use and product quality, and relationship between the quality characteristics and product contexts within the limits of an application.

Original languageEnglish
Title of host publicationProceedings - 2019 IEEE/ACM 41st International Conference on Software Engineering
Subtitle of host publicationSoftware Engineering in Practice, ICSE-SEIP 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages312-321
Number of pages10
ISBN (Electronic)9781728117607
DOIs
Publication statusPublished - 2019 May
Event41st IEEE/ACM International Conference on Software Engineering: Software Engineering in Practice, ICSE-SEIP 2019 - Montreal, Canada
Duration: 2019 May 252019 May 31

Publication series

NameProceedings - 2019 IEEE/ACM 41st International Conference on Software Engineering: Software Engineering in Practice, ICSE-SEIP 2019

Conference

Conference41st IEEE/ACM International Conference on Software Engineering: Software Engineering in Practice, ICSE-SEIP 2019
CountryCanada
CityMontreal
Period19/5/2519/5/31

Keywords

  • Quality Assurance
  • SQuaRE series
  • Software Quality Management

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Software
  • Industrial and Manufacturing Engineering

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  • Cite this

    Tsuda, N., Washizaki, H., Honda, K., Nakai, H., Fukazawa, Y., Azuma, M., Komiyama, T., Nakano, T., Suzuki, H., Morita, S., Kojima, K., & Hando, A. (2019). WSQF: Comprehensive Software Quality Evaluation Framework and Benchmark Based on SQuaRE. In Proceedings - 2019 IEEE/ACM 41st International Conference on Software Engineering: Software Engineering in Practice, ICSE-SEIP 2019 (pp. 312-321). [8804454] (Proceedings - 2019 IEEE/ACM 41st International Conference on Software Engineering: Software Engineering in Practice, ICSE-SEIP 2019). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICSE-SEIP.2019.00045