A method to improve a job process at a hospital using the "Unit process flow chart"

Ryoko Shimono, Satoko Tsuru, Yoshinori Iizuka, Shogo Kato, Masahiko Munechika, Masaaki Kaneko

研究成果: Conference contribution

抄録

The development of methods to improve the quality of services provided at hospitals has been essential owing to the inadequacy of arrangements for standard procedures and the inadequacy of work instructions based on such procedures. In this paper, we propose a method that involves the following steps: description of the job process, analysis of the causes of incidents, and the planning of improvements for the relevant job process. This method describes a healthcare process using a set of unit process flow charts (UPFCs), which are structured and standardized modules represented in the form of flow charts that elucidate the elements of jobs. Describing a job in this manner allows for an appropriate and in-depth analysis of the causes of incidents that occur during a job process, owing to the fact that the structure and description of the characteristics of relevant unit processes are properly designed. In this paper, we provide a detailed explanation of how this method was developed. Lastly, we apply the method to actual cases at a hospital to illustrate its effectiveness in comparison with the systems that are currently in place.

本文言語English
ホスト出版物のタイトルConnecting Health and Humans - Proceedings of NI2009
ホスト出版物のサブタイトルThe 10th International Congress on Nursing Informatics
出版社IOS Press
ページ15-19
ページ数5
ISBN(印刷版)9781607500247
DOI
出版ステータスPublished - 2009 1 1
イベント10th International Congress on Nursing Informatics: Connecting Health and Humans, NI2009 - Helsinki, Finland
継続期間: 2009 6 282009 7 1

出版物シリーズ

名前Studies in Health Technology and Informatics
146
ISSN(印刷版)0926-9630
ISSN(電子版)1879-8365

Conference

Conference10th International Congress on Nursing Informatics: Connecting Health and Humans, NI2009
CountryFinland
CityHelsinki
Period09/6/2809/7/1

ASJC Scopus subject areas

  • Biomedical Engineering
  • Health Informatics
  • Health Information Management

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