注文住宅取得プロセスの現状と課題に関する調査研究

Hiromi Itami, Masahiro Suemori, Naoko Wakabayashi, Takaya Kojima

研究成果: Article査読

2 被引用数 (Scopus)

抄録

The research identified issues in communication in the customized house planning process: while professionals ensure that client’s needs are incorporated into the plan, customers felt that needs and tastes were not sufficiently reflected. Factors that affect customer’s general satisfaction are final building, entire process, the interaction with the sales representative, and how the building is placed, as well as the precision of the design drawings/plans. In addition to the tools to share images that reflect needs and taste, an involvement of an interior decorator is found to improve customer satisfaction and reduce the burden of professional in meeting client’s needs.

寄稿の翻訳タイトルA study on the current status and issues of the custom-built housing acquisition process
本文言語Japanese
ページ(範囲)205-209
ページ数5
ジャーナルAIJ Journal of Technology and Design
25
59
DOI
出版ステータスPublished - 2019 2 1
外部発表はい

Keywords

  • Causal model
  • Customer satisfaction survey
  • Qualitative investigation
  • Quantitative survey
  • Structural equation modeling

ASJC Scopus subject areas

  • 建築
  • 建築および建設

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