TY - GEN
T1 - An integrated system for supporting problem solution in e-contract execution
AU - Iwaihara, Mizuho
AU - Jiang, Haiying
AU - Kambayashi, Yahiko
PY - 2004/12/1
Y1 - 2004/12/1
N2 - The standardizations of XML language for e-business like ebXML and BPEL4WS are being carried out and message specifications for connecting workflows of several companies are also being examined. However, not all of the rules in contract can be incorporated into workflows. When an exception which cannot be resolved by workflows occurs, it is important to support settlement of the execution by following contracts. The process of settlement should include human negotiations on interpretations of the contracts, analysis of situations, and proposal of solutions. In this paper, we report a prototype system which supports the entire process of settling exceptions, based on the Workflow-Contract-Solution model. We report the system architecture and modeling examples, and utilization of the system by a realistic trade scenario. The system demonstrated capabilities of clearly modeling contracts and situations, and usefulness of searching histories.
AB - The standardizations of XML language for e-business like ebXML and BPEL4WS are being carried out and message specifications for connecting workflows of several companies are also being examined. However, not all of the rules in contract can be incorporated into workflows. When an exception which cannot be resolved by workflows occurs, it is important to support settlement of the execution by following contracts. The process of settlement should include human negotiations on interpretations of the contracts, analysis of situations, and proposal of solutions. In this paper, we report a prototype system which supports the entire process of settling exceptions, based on the Workflow-Contract-Solution model. We report the system architecture and modeling examples, and utilization of the system by a realistic trade scenario. The system demonstrated capabilities of clearly modeling contracts and situations, and usefulness of searching histories.
UR - http://www.scopus.com/inward/record.url?scp=11244252051&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=11244252051&partnerID=8YFLogxK
U2 - 10.1109/WEC.2004.1319503
DO - 10.1109/WEC.2004.1319503
M3 - Conference contribution
AN - SCOPUS:11244252051
SN - 0769521843
SN - 9780769521848
T3 - Proceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004
SP - 9
EP - 16
BT - Proceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004
A2 - Benatallah, B.
A2 - Godart, C.
A2 - Shan, M.-C.
T2 - Proceedings - First IEEE International Workshop on Electronic Contracting, WEC 2004
Y2 - 6 July 2004 through 6 July 2004
ER -