Bus information system based on user models and dynamic generation of VoiceXML scripts

Shinichi Ueno*, Fumihiro Adachi, Kazunori Komatani, Tatsuya Kawahara, Hiroshi G. Okuno

*この研究の対応する著者

研究成果: Conference contribution

1 被引用数 (Scopus)

抄録

We have developed a telephone-based cooperative natural language dialogue system. Since natural language involves very various expressions, a large number of VoiceXML scripts need to be prepared to handle all possible input patterns. Thus, flexible dialogue management for various user utterances is realized by generating VoiceXML scripts dynamically. Moreover, we address the issue of appropriate user modeling to generate cooperative responses to users. Specifically, three dimensions of user models are set up: the skill level to the system, the knowledge level on the target domain and the degree of hastiness. The models are automatically derived by decision tree learning using real dialogue data collected by the system. Experimental evaluation showed that the cooperative responses adapted to individual users served as good guides for novices without increasing the duration of dialogue for skilled users.

本文言語English
ホスト出版物のタイトルLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ページ46-60
ページ数15
3609 LNAI
出版ステータスPublished - 2007
外部発表はい
イベント17th and 18th Annual Conferences of the Japanese Society for Artificial Intelligence, (JSAI 2003 and JSAI 2004) - Niigata
継続期間: 2003 6 232003 6 27

出版物シリーズ

名前Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
3609 LNAI
ISSN(印刷版)03029743
ISSN(電子版)16113349

Other

Other17th and 18th Annual Conferences of the Japanese Society for Artificial Intelligence, (JSAI 2003 and JSAI 2004)
CityNiigata
Period03/6/2303/6/27

ASJC Scopus subject areas

  • コンピュータ サイエンス(全般)
  • 生化学、遺伝学、分子生物学(全般)
  • 理論的コンピュータサイエンス

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