This paper describes COMES (Collaborative Organizational Memory System) for supporting real-time collaboration in organizational problem solving. A related area of research investigates organizational memory or know-how systems such as Answer Garden and FISH. These systems are generally text-based and asynchronous. However, users must often repeat to exchange question and answer with each other to solve a problem; and only text-based information makes it difficult for them to communicate smoothly. Therefore, COMES allows organizational members to collaborate with each other in synchronous text-and-sketch based problem-solving forums connected via the Internet and makes its process retrievable and visible.
|ジャーナル||Proceedings of the IEEE International Conference on Systems, Man and Cybernetics|
|出版ステータス||Published - 1996 12月 1|
|イベント||Proceedings of the 1996 IEEE International Conference on Systems, Man and Cybernetics. Part 4 (of 4) - Beijing, China|
継続期間: 1996 10月 14 → 1996 10月 17
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