TY - JOUR
T1 - Development of a method to evaluate competencies required for railway traffic controllers during restricted operation and validation of effect
AU - KURATANI, Masato
AU - SAKANIWA, Jun
AU - KUSUKAMI, Ken
AU - KOMATSUBARA, Akinori
N1 - Publisher Copyright:
© 2021 Japan Industrial Management Association. All rights reserved.
PY - 2021
Y1 - 2021
N2 - Train operation restriction is issued when natural hazard such as heavy rain, strong wind or large earthquake occurs, in order to ensure safety. During the restricted operation, trains have to be stopped or slowed down. In this case, railway traffic controllers, who are responsible for operation restriction, respond to the situation while demonstrating their competencies. Understanding whether controllers have these competencies is expected to bring practical benefits such as contributing to improve safety in train operation management. However there is not an established way to evaluate their competencies. In this paper, we developed a method for an inexperienced evaluator to evaluate controllers' competencies, while referring precedents of other industries, and evaluated competencies of J Company's controllers with this method. As a result, practical effects and subjects of this method were found.
AB - Train operation restriction is issued when natural hazard such as heavy rain, strong wind or large earthquake occurs, in order to ensure safety. During the restricted operation, trains have to be stopped or slowed down. In this case, railway traffic controllers, who are responsible for operation restriction, respond to the situation while demonstrating their competencies. Understanding whether controllers have these competencies is expected to bring practical benefits such as contributing to improve safety in train operation management. However there is not an established way to evaluate their competencies. In this paper, we developed a method for an inexperienced evaluator to evaluate controllers' competencies, while referring precedents of other industries, and evaluated competencies of J Company's controllers with this method. As a result, practical effects and subjects of this method were found.
KW - Competency
KW - Evaluation
KW - Operation restriction
KW - Simulator training
KW - Traffic controller
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U2 - 10.11221/jima.71.207
DO - 10.11221/jima.71.207
M3 - Article
AN - SCOPUS:85108249833
VL - 71
SP - 207
EP - 224
JO - Journal of Japan Industrial Management Association
JF - Journal of Japan Industrial Management Association
SN - 0386-4812
IS - 4
ER -