Researches on cognitive networks and heterogeneous networks with different communication technologies, such as 5G/4G cellular networks, wireless LANs, are very popular nowadays. However, existing researches do not consider users' satisfaction with social cooperative behaviours. Therefore, SHaaS (Sharing framework for Heterogeneous network services as a Service) has been proposed in our previous work. In the SHaaS framework, cooperation among users and service providers is considered to improve users' satisfaction and service providers' profitability. In this paper, an evaluation model of SHaaS is proposed in the case of normal situation and network failure situation. The evaluation results show that SHaaS can improve users' satisfaction and service providers' profitability.