Helper agent: Designing an assistant for human-human interaction in a virtual meeting space

Katherine Isbister*, Hideyuki Nakanishi, Toru Ishida, Cliff Nass

*この研究の対応する著者

研究成果: Conference contribution

102 被引用数 (Scopus)

抄録

This paper introduces a new application area for agents in the computer interface: the support of human-human interaction. We discuss an interface agent prototype that is designed to support human-human communication in virtual environments. The prototype interacts with users strategically during conversation, spending most of its time listening. The prototype mimics a party host, trying to find a safe common topic for guests whose conversation has lagged. We performed an experimental evaluation of the prototype's ability to assist in cross-cultural conversations. We designed the prototype to introduce safe or unsafe topics to conversation pairs, through a series of questions and suggestions. The agent made positive contributions to participants' experience of the conversation, influenced their perception of each other and of each others' national group, and even seemed to effect their style of behavior. We discuss the implications of our research for the design of social agents to support human-human interaction. Copyright ACM 2000.

本文言語English
ホスト出版物のタイトルProceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI'00
ページ57-64
ページ数8
DOI
出版ステータスPublished - 2000 12月 1
外部発表はい
イベントSIGCHI Conference on Human Factors in Computing Systems, CHI 2000 - The Hague, Netherlands
継続期間: 2000 4月 12000 4月 6

出版物シリーズ

名前Conference on Human Factors in Computing Systems - Proceedings

Conference

ConferenceSIGCHI Conference on Human Factors in Computing Systems, CHI 2000
国/地域Netherlands
CityThe Hague
Period00/4/100/4/6

ASJC Scopus subject areas

  • ソフトウェア
  • 人間とコンピュータの相互作用
  • コンピュータ グラフィックスおよびコンピュータ支援設計

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