Lost in transmittance: How transmission lag enhances and deteriorates multilingual collaboration

Naomi Yamashita*, Andy Echenique, Toru Ishida, Ari Hautasaari

*この研究の対応する著者

研究成果: Conference contribution

23 被引用数 (Scopus)

抄録

Previous research has shown that audio communication is particularly difficult for non-native speakers (NNS) during multilingual collaborations. Especially when audio signals become distorted, NNS are overburdened by not only having to communicate with imperfect language skills, but also compensating for the deteriorations. Under these faulty audio conditions, NNS need to pay extra time and effort to understand the conversation. In order to give NNS more time to process conversations, we tested the insertion of silent gaps (from 0.2 to 0.4 seconds) between conversational turns. First, gaps were inserted into a previously taped conversation, resulting in a significant improvement of NNS's understanding of the conversation. Second, gaps were inserted during a real-time audio conference by adding artificial delay between native speakers. The results show that the added delays have a combination of beneficial and detrimental effects for both native and non-native speakers. The findings have implications towards how audio conferencing can be improved for NNS.

本文言語English
ホスト出版物のタイトルCSCW 2013 - Proceedings of the 2013 ACM Conference on Computer Supported Cooperative Work
ページ923-934
ページ数12
DOI
出版ステータスPublished - 2013 3月 18
外部発表はい
イベント2013 2nd ACM Conference on Computer Supported Cooperative Work, CSCW 2013 - San Antonio, TX, United States
継続期間: 2013 2月 232013 2月 27

出版物シリーズ

名前Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference2013 2nd ACM Conference on Computer Supported Cooperative Work, CSCW 2013
国/地域United States
CitySan Antonio, TX
Period13/2/2313/2/27

ASJC Scopus subject areas

  • ソフトウェア
  • 人間とコンピュータの相互作用
  • コンピュータ ネットワークおよび通信

フィンガープリント

「Lost in transmittance: How transmission lag enhances and deteriorates multilingual collaboration」の研究トピックを掘り下げます。これらがまとまってユニークなフィンガープリントを構成します。

引用スタイル