Performance evaluation of a visual management system for effective case transfer

Visual management (VM) has become an important management tool for the smooth management of global supply chains. The target of VM systems is to harmonise communication. For example, in the production sector, VM provides solutions for various issues such as the quick detection of an abnormal situation, continuous maintenance of a safe environment, prevention of an operation miss and knowledge sharing. However, the development of VM cases has been uncontrolled, which is considered problematic. A system for the strategic enhancement of VM is necessary. Recognising this need, this study presents a model for the performance evaluation of relevant cases and validates the utility of the model, which is the initial step in developing a strategic enhancement system for VM.