Research in service ecosystems

Yuriko Sawatani*

*この研究の対応する著者

研究成果: Conference contribution

19 被引用数 (Scopus)

抄録

A "Services Sciences, Management, and Engineering (SSME)" [1] initiative has been started to study the movement to service economies involving computer science, operations research, industrial engineering, business strategy, management sciences, social and cognitive sciences, and legal sciences, and to develop the skills required in a services-led economy. Manufacturing industries show high interest in SSME, compared to services industries, since beyond follow-up sales of product-based services, the business strategies of manufacturing companies are changing to focus on services as key differentiators in their new business models. Those shifts to focus on the services businesses of manufacturing industries affect their internal business processes, which include research organizations. In this paper, first, we look into value chains for services comparing with product-based value chains, which are quite different. Some level of services, such as maintenance services for products, can be delivered using the as-is product-based value chains, where research organizations could contribute to businesses in the same way as when companies delivered products. However, a shifting to services focused business models requires changes of value flows. We discuss the difference between product-based value chains and the value chains for services. Since research organizations roles in value chains for services could be transforming, we look at some examples where these transformation have started.

本文言語English
ホスト出版物のタイトルPortland International Conference on Management of Engineering and Technology
ページ2763-2768
ページ数6
DOI
出版ステータスPublished - 2007
外部発表はい
イベントPICMET '07 - Portland International Center for Management of Engineering and Technology - Management of Converging Technologies - Portland, OR
継続期間: 2007 8 52007 8 9

Other

OtherPICMET '07 - Portland International Center for Management of Engineering and Technology - Management of Converging Technologies
CityPortland, OR
Period07/8/507/8/9

ASJC Scopus subject areas

  • 技術マネージメントおよび技術革新管理

フィンガープリント

「Research in service ecosystems」の研究トピックを掘り下げます。これらがまとまってユニークなフィンガープリントを構成します。

引用スタイル