Service switching in case-based decisions following bad experiences: Online reviews data of Japanese hairdressing salons
Hiroki Takahashi, Nariaki Nishino, Ryuichiro Ishikawa
研究成果: Conference article › 査読
Hiroki Takahashi, Nariaki Nishino, Ryuichiro Ishikawa
研究成果: Conference article › 査読