Services research model for value Co-creation

Yuriko Sawatani, Kiyoshi Niwa

研究成果: Conference contribution

5 引用 (Scopus)

抄録

The impact of R&D to service business is increasing rapidly by the movement to service economies. The shift to focus on the services businesses, which is happening in manufacturing industries, affects their internal business processes, which include research organizations. In this paper, we study service research activities in a manufacturing enterprise, focusing on the advanced service research initiative, which was initiated as On Demand Innovation Services (ODIS) in 2003, as an exploratory research experiment in IBM. We propose services research model for value co-creation based on the ODIS experiment. We found that new knowledge is created through services activities, which are not created in a laboratory, traditional research activities. In addition, these are keys to the successful service projects. We focused on specific knowledge created during services research model for value co-creation, however, there are another kinds of knowledge also created. To understand and form the research base of service businesses and innovations, we should explore more on service innovation projects and understand critical factors, such as new knowledge created in a project, how they are created, and how the knowledge make the service research base more fruitful.

元の言語English
ホスト出版物のタイトルPICMET: Portland International Center for Management of Engineering and Technology, Proceedings
ページ2354-2360
ページ数7
DOI
出版物ステータスPublished - 2008
外部発表Yes
イベント2008 Portland International Center for Management of Engineering and Technology, Technology Management for a Sustainable Economy, PICMET '08 - Cape Town
継続期間: 2008 7 272008 7 31

Other

Other2008 Portland International Center for Management of Engineering and Technology, Technology Management for a Sustainable Economy, PICMET '08
Cape Town
期間08/7/2708/7/31

Fingerprint

Innovation
Industry
Value co-creation
Research laboratories
Experiments
Service innovation
Service business
Research activities
Experiment
Manufacturing industries
Business process
Critical factors
Service economy
Manufacturing
Research organization

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Management of Technology and Innovation
  • Strategy and Management
  • Management Science and Operations Research

これを引用

Sawatani, Y., & Niwa, K. (2008). Services research model for value Co-creation. : PICMET: Portland International Center for Management of Engineering and Technology, Proceedings (pp. 2354-2360). [4599859] https://doi.org/10.1109/PICMET.2008.4599859

Services research model for value Co-creation. / Sawatani, Yuriko; Niwa, Kiyoshi.

PICMET: Portland International Center for Management of Engineering and Technology, Proceedings. 2008. p. 2354-2360 4599859.

研究成果: Conference contribution

Sawatani, Y & Niwa, K 2008, Services research model for value Co-creation. : PICMET: Portland International Center for Management of Engineering and Technology, Proceedings., 4599859, pp. 2354-2360, 2008 Portland International Center for Management of Engineering and Technology, Technology Management for a Sustainable Economy, PICMET '08, Cape Town, 08/7/27. https://doi.org/10.1109/PICMET.2008.4599859
Sawatani Y, Niwa K. Services research model for value Co-creation. : PICMET: Portland International Center for Management of Engineering and Technology, Proceedings. 2008. p. 2354-2360. 4599859 https://doi.org/10.1109/PICMET.2008.4599859
Sawatani, Yuriko ; Niwa, Kiyoshi. / Services research model for value Co-creation. PICMET: Portland International Center for Management of Engineering and Technology, Proceedings. 2008. pp. 2354-2360
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