SNS Data Based Tweet Similarity Evaluation for QoE Estimation

Takaaki Kirikae, Cheng Zhang, Kyoko Yamori, Yoshiaki Tanaka

研究成果: Conference contribution

抄録

Quality of experience (QoE) cannot be evaluated only by simple quality measurement, since it is related to user's subjective evaluation, the specific application, purpose of use, etc. On the other hand, it is expected that the remarks on social network service (SNS) probably include the user's subjectivity. Estimating QoE from SNS remarks data has been considered in existing research. One problem in existing research is that communication quality related negative expression search is implemented by extracting negative words uniformly from a negative expression dictionary. Then, the meaning of each tweet is difficult to analyze. Therefore, user's subjectivity or QoE, cannot be estimated by extracting only negative words from the user's tweet. In this paper, as the first step of QoE estimation research, similarity of tweets is evaluated. The possibility of QoE estimation from tweets on communication quality has been verified through experiments with 168 tweets from 20 subjects. The experiment results show that it is possible to estimate QoE from tweets.

本文言語English
ホスト出版物のタイトルITC-CSCC 2020 - 35th International Technical Conference on Circuits/Systems, Computers and Communications
出版社Institute of Electrical and Electronics Engineers Inc.
ページ269-272
ページ数4
ISBN(電子版)9784885523281
出版ステータスPublished - 2020 7
イベント35th International Technical Conference on Circuits/Systems, Computers and Communications, ITC-CSCC 2020 - Nagoya, Japan
継続期間: 2020 7 32020 7 6

出版物シリーズ

名前ITC-CSCC 2020 - 35th International Technical Conference on Circuits/Systems, Computers and Communications

Conference

Conference35th International Technical Conference on Circuits/Systems, Computers and Communications, ITC-CSCC 2020
国/地域Japan
CityNagoya
Period20/7/320/7/6

ASJC Scopus subject areas

  • コンピュータ ネットワークおよび通信
  • ハードウェアとアーキテクチャ
  • 情報システムおよび情報管理
  • 電子工学および電気工学

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