Sourcing strategies of U.S. service companies: A modified transaction-cost analysis

Janet Y. Murray*, Masaaki Kotabe

*この研究の対応する著者

研究成果: Article査読

200 被引用数 (Scopus)

抄録

Global procurement of services has been receiving an increasing amount of managerial attention in recent years. Service firms seem to have begun sourcing part of their service activities from abroad in much the same way as manufacturing firms have sourced components and finished goods in the past 30 years. However, little is known about the nature of service sourcing strategy. In this study, we employ a modified transaction-cost analysis to examine empirically the locational (domestic vs. global sourcing) and the ownership (internal vs. external sourcing) aspects of service sourcing strategy. In addition, performance implications on both the locational and ownership aspects of service sourcing are investigated. The results show that, similar to components and finished goods procurement, supplementary services are sourced globally, either internally or externally. Furthermore, the relationship between asset specificity and internal sourcing of supplementary services is moderated by the level of inseparability and transaction frequency. Finally, internal sourcing and foreign sourcing of supplementary services are negatively related to a service's market performance.

本文言語English
ページ(範囲)791-809
ページ数19
ジャーナルStrategic Management Journal
20
9
DOI
出版ステータスPublished - 1999 9月
外部発表はい

ASJC Scopus subject areas

  • ビジネスおよび国際経営
  • 戦略と経営

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