TY - JOUR
T1 - The research subject of industrial engineering in service locations - Approach from servuction system
AU - Mihara, Kozi
PY - 2017
Y1 - 2017
N2 - In this paper, the point of service encounters was considered based on the difference with the production area. Based on the servuction system which captures service at a production-like standpoint, the research theme of industrial engineering is discussed. As a result, three sub-systems in the servuction system and five factors in the service system are discussed. Finally, an example of the research theme in each system is shown.
AB - In this paper, the point of service encounters was considered based on the difference with the production area. Based on the servuction system which captures service at a production-like standpoint, the research theme of industrial engineering is discussed. As a result, three sub-systems in the servuction system and five factors in the service system are discussed. Finally, an example of the research theme in each system is shown.
KW - Research subject of industrial engineering
KW - Service location
KW - Servuction system
UR - http://www.scopus.com/inward/record.url?scp=85027437953&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85027437953&partnerID=8YFLogxK
M3 - Article
AN - SCOPUS:85027437953
SN - 0386-4812
VL - 68
SP - 82
EP - 85
JO - Journal of Japan Industrial Management Association
JF - Journal of Japan Industrial Management Association
IS - 2
ER -