Why they ignore English Emails: The challenges of non-native speakers in identifying phishing emails

Ayako A. Hasegawa, Naomi Yamashita, Mitsuaki Akiyama, Tatsuya Mori

研究成果: Conference contribution

2 被引用数 (Scopus)

抄録

Prior work in cybersecurity and risk management has shown that non-native speakers of the language used in phishing emails are more susceptible to such attacks. Despite much research on behaviors English speakers use to avoid phishing attacks, little is known about behaviors of non-native speakers. Therefore, we conducted an online survey with 862 nonnative English speakers (284 Germans, 276 South Koreans, and 302 Japanese). Our findings show that participants, especially those who lacked confidence in English, had a higher tendency to ignore English emails without careful inspection than emails in their native languages. Furthermore, both the German and South Korean participants generally followed the instructions in the email in their native languages without careful inspection. Finally, our qualitative analysis revealed five main factors that formed the participants' concerns in identifying English phishing emails. These findings highlight the importance of providing non-native speakers with specific anti-phishing interventions that differ from those for native speakers.

本文言語English
ホスト出版物のタイトルProceedings of the 17th Symposium on Usable Privacy and Security, SOUPS 2021
出版社USENIX Association
ページ319-338
ページ数20
ISBN(電子版)9781939133250
出版ステータスPublished - 2021
イベント17th Symposium on Usable Privacy and Security, SOUPS 2021 - Virtual, Online
継続期間: 2021 8月 92021 8月 10

出版物シリーズ

名前Proceedings of the 17th Symposium on Usable Privacy and Security, SOUPS 2021

Conference

Conference17th Symposium on Usable Privacy and Security, SOUPS 2021
CityVirtual, Online
Period21/8/921/8/10

ASJC Scopus subject areas

  • コンピュータ ネットワークおよび通信
  • 安全性、リスク、信頼性、品質管理

フィンガープリント

「Why they ignore English Emails: The challenges of non-native speakers in identifying phishing emails」の研究トピックを掘り下げます。これらがまとまってユニークなフィンガープリントを構成します。

引用スタイル